Senior Program Manager

Senior Program Manager

Put Your Skills to Good Use Here!

Central Florida’s Behavioral Health Network, Inc. (CFBHN) is one of the leading behavioral health managing entities in the state of Florida, covering 14 counties.  Contracted with the Department of Children and Family, we provide oversight to providers in central Florida who serve in the mental health and substance use disorder field in many settings, including schools and community settings.  We have been in business for more than 25 years, are well respected in the field, and are located conveniently near Brandon just off the Selman Expressway, near I-75, not far from downtown Tampa!

The Senior Program Manager reports to the Vice President of Network Development and Clinical Services (NDCS) and plays an important role in the organization.  Senior Program Manager assists the Vice President of NDCS with executing program initiatives required by contract or as part of managing entity development with attention to new initiatives and special projects. The successful candidate will have a master’s degree in a related field or equivalent combination of education and experience, a minimum of five years of program management experience, along with at least three years of supervisory experience.  We are looking for someone with In-depth understanding of Florida public mental health/substance abuse system especially as it relates to children’s services, including treatment protocols and system of care principles and values; an in-depth knowledge of funder contractual requirements; and the ability to establish and maintain effective working relationships with staff, funders and providers.  We are looking for someone with excellent verbal and written communication skills, excellent project development skills, management skills, and team building skills and experience.

CFBHN is a great place to work, truly cares about employees, and it shows with the length of time our employees stay with us.  Many of our staff have been here ten years or more!  We offer a great paid time off program that includes vacation days, sick days, two paid personal days and a paid volunteer day!  Our health benefit is currently 100% employer paid and includes telehealth and H.S.A options.  We offer a great 401k plan along with a profit sharing to help you prepare for your future.  We provide a life insurance policy, an employee assistance program, a very comfortable office space, and more!  This is a great hybrid role which is mostly work from home and we provide your laptop, cell phone, monitor, and other supplies, as needed.

This is an important role at CFBHN and we are looking for the right person with the education, skills, and experience to match the role.  If you meet the qualifications below, we may want to talk with you!

Responsibilities:

• Oversee the day-to-day program management activities; plan and direct work assignments to direct reports, serving as backup to the Vice President of BHS when called up to do so
• Represent CFBHN at community stakeholder, funder, and provider meetings as assigned
• Lead, mentor, train, evaluate, and develop staff to effectively perform required duties related to functional responsibilities, as well as meet corporate goals and objectives; recruit and hire qualified staff as required
• Oversee the provision of programmatic technical assistance and training, both internal and external
• Assure compliance with contractual requirements, managing entity accreditation requirements, annual audit requirements and laws, regulations and rules that govern the provision of behavioral health services with Special Projects assigned.
• Provide employee supervision as defined by agency
• Able to develop, run, and analyze reports/trends regarding programs, special programs, and other assigned areas

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

• Master’s degree in a related field or equivalent combination of education and experience
• Minimum of five years of program management experience
• Minimum three years supervisory experience, a plus
• Florida behavioral health license a plus (LMHC, LMFT, LCSW)
• In-depth understanding of Florida public mental health/substance abuse system, including treatment protocols and system of care principles and values, to assure contractual compliance
• In-depth knowledge of funder contractual requirements
• Ability to establish and maintain effective working relationships with staff, funders and providers
• Ability to respond to work situations in a timely and effective manner
• Communicate effectively, both written and verbal
• Exceptional skills in project development, management and team building
• Ability to represent CFBHN well at funder, provider and community venues
• Ability to manage multiple tasks and prioritize to meet deadlines
• Above-average knowledge of Microsoft Office (Word, Excel, PowerPoint), Outlook
• Local travel required from time to time

We offer:

• Health & dental (100% paid for employee)
• Vision benefits (deeply discounted pricing)
• Hybrid role - Predominately work from home
• Life Insurance ($10,000 policy, 100% paid)
• 401k (after 90 days) and profit sharing
• AD&D policy (100% employer paid)
• Health Savings Account and Telehealth at no cost
• AFLAC available
• 12 vacation days and 12 sick days
• Two personal days and one paid volunteer day
• Seven paid holidays
• Employee assistance program
• Relaxed and comfortable office atmosphere
• Snacks, coffee, and beverages when in the office
• And more great benefits about working for this non-profit

Come work with great people, use your skills and help others at the same time! Send your resume today!