Clinical Program Specialist Care Coordination

Clinical Program Specialist (CPS) –Care Coordination

Come Put your Experience to Use and Work with Great People!

Central Florida’s Behavioral Health Network, Inc. (CFBHN) is one of the leading behavioral health managing entities in the state of Florida, covering 14 counties.  Contracted with the Department of Children and Family, we provide oversite to providers in central Florida who serve in the mental health and substance abuse field in all types of settings, including school and community settings.  We have been in business for more than 25 years, are well respected in the field, and are located in a convenient location near Brandon just off the Selman Expressway, not far from downtown!

The CPS is responsible for assisting Utilization Management (UM)/ Care Managers.  

One of the best things about working at CFBHN is that the company truly cares about its employees, and it shows in the length of time our employees stay with us. Many of our staff have been here ten years or more. We offer a great paid time off program that includes paid vacation days, paid sick days, paid personal days and a paid volunteer day! Our health and dental benefits are 100% employer paid for telehealth. We offer a great 401k plan along with a profit-sharing plan to help you prepare for your future. This is a great hybrid role which is mostly work from home. We provide your laptop, cell phone, monitor, and other supplies you may need.

Responsibilities:

Essential Job Functions

• Maintain appropriate communication with internal and external staff with excellent customer service.
• Ensures that reports (90% capacity, Waitlist, HNHU Reports, Template 21 and 32) are accurate and submitted timely.
• Maintain and notify appropriate UM/Care Manager reports: High Need/High Utilizer assignments and Acute Care Census reports.
• Assist with voucher approvals/corrections and billing invoices within Carisk.

Qualifications:

Required Education/Experience

• Bachelor’s degree in social services, or equivalent combination of education and behavioral health experience.
• Two years’ experience in behavioral health preferred

• Familiar with Managing Entities, Department of Children & Families, Community Based Care, Providers and community stakeholders, roles, and responsibilities.
• Case Management experience
• Knowledge and understanding of the system of care  
• Above-average oral communication
• Ability to manage multiple tasks and prioritize meeting deadlines.
• Above-average knowledge of Microsoft Office suite as applicable to the position
• Ability to travel as required by the position.

We offer:

• Health & dental (100% paid for employee)
• Vision benefits (deeply discounted pricing)
• Hybrid role - Predominately work from home
• Life Insurance ($10,000 policy, 100% paid)
• 401k (after 90 days)
• Profit sharing (after six months)
• AD&D policy (100% employer paid)
• Telehealth at no cost
• AFLAC available
• 12 paid vacation days, 12 paid sick days
• Two paid personal days and one paid volunteer day
• Nine paid holidays
• Employee assistance program
• And more great benefits!

Send your resume now!