Certified Medical Assistant I

Position Summary

The Certified Medical Assistant I is dedicated to offering exceptional patient care; facilitates the efficient flow of the patient office visit experience while maintaining high quality and compassionate care.

Major Duties and Responsibilities

• Perform patient intake to include medical history with accurate documentation in the electronic health record.
• Patient triage to include vital signs (e.g., blood pressure, pulse, respirations, temperature, height and weight).
• Perform phlebotomy and ancillary clinical kit testing and specimen collection.
• Administering immunizations and variety of injections.
• Maintain temperature logs, QA processes, OSHA policies.
• Ensure accurate performance of EKGs.
• Assisting physician with gynecologic, surgical and wound procedures/exams.
• Completing pharmaceutical prior authorizations.
• Phone triage to include communication with pharmacies for patient medication refills.
• Performing Medicare Annual Wellness Visits.
• Exam room set up/ cleaning/stocking
• Electronic input of patient lab/radiology orders.
• Travel to Newport News, as requested, to assist office provider
• Other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of laboratory techniques to perform routine laboratory tests.
• Knowledge of laboratory equipment and testing to operate, clean and sterilize.
• Knowledge of appropriate medical terminology to communicate with medical and laboratory staff.
• Skill in operating a variety of laboratory instrumentation and equipment.
• Skill in proper reporting of laboratory tests.
• Skill in communicating clearly with diverse publics.
• Skill in appropriately billing orders collected.
• Ability to work scheduled hours as defined in the job offer.
• Ability to work in multiple computer systems effectively.
• Ability to establish/maintain effective working relationships with patients, medical staff and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to work independently.

Education / Training / Requirements

• High School Diploma/GED; no experience required.
• Medical Assistant Certification (CMA, CCMA, NRCMA, NCMA, or RMA).
• Current CPR or BLS certificate.

Physical Demands

• Ability to stand and walk for limited periods of time.
• Ability to sit for extended periods of time.
• Ability to climb or balance for limited periods of time.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
• Ability to grasp and hold up to 25 lbs.*
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Ability to smell.

Success Factors

• Alignment with Company Mission and Core Values
• Excellent Time Management/Organized
• Open Communication/Positive
• Goal Driven
• Excellent Customer Service
• Juggles Multiple Priorities
• Accuracy and Attention to Detail

All statements are essential functions of the position unless identified as non-essential by an asterisk (*).