Position Summary
The Medical Office Manager I is responsible for the daily operations of the location. Provides staff and operations support for the office in which they are assigned. Promotes a positive and supporting environment for site staff, patients, and providers.
Major Duties and Responsibilities
- Oversees daily office operations and delegates as needed.
- Responsible for providing overall leadership, growth, marketing, administration and performance of all aspects of the practice to ensure accomplishment of its objectives and goals.
- Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
- Create an atmosphere of team building for the site and set a professional example for staff.
- Responsible for personnel functions including staffing, training, monitoring and evaluation of staff.
- Post job openings using Newton Applicant Tracking System and interview new hires for site for administrative and clinical positions.
- Responsible for payroll, accounts payable and charge entry as well as delinquent claims and or bad debt.
- Review financials (i.e. P&L statements, GL reports, inventory control, payroll, etc.).
- Submit daily deposit registers to accounting as well as track timekeeping for employees.
- Analyze costs for overhead based on information from payroll distribution or overtime and schedule employee coverage appropriately.
- Hold weekly and or monthly meetings with managing physician and staff.
- Responsible for resolving patient complaints and customer service issues.
- Maintains strictest confidentiality.
- Other duties as assigned.
