Visual Merchandising Coordinator

Position Summary:

At MacKenzie-Childs, we celebrate our fabulous and functional products with creative visual experiences, and we’re looking for a full-time operations coordinator to join our Visual Merchandising team. The Visual Merchandising Operations Coordinator is a key support role within the Visual Merchandising department, responsible for managing administrative tasks, coordinating operational processes, and ensuring seamless execution of merchandising initiatives. This position will play a crucial role in maintaining efficiency, improving cross-departmental collaboration, and supporting the timely execution of visual merchandising projects across all retail and wholesale locations.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

Operational & Administrative Support

- Manage calendars, schedules, and timelines for visual merchandising projects and installations.

- Track and organize project deliverables, budgets, and approvals to ensure deadlines are met.

- Maintain and update department reports, and project documentation.

- Assist in processing purchase orders, invoices, and vendor payments.

Project Coordination & Execution

- Act as the liaison between the Visual Merchandising team and other departments (Marketing, Store Operations, Wholesale) to ensure alignment and smooth execution of merchandising strategies.

- Support the rollout of seasonal displays, store floor sets, and visual merchandising refreshes by coordinating logistics and materials.

- Oversee the distribution of visual merchandising assets, including printed materials, props, and signage, ensuring they reach the right locations on time.

Process & Workflow Optimization

- Identify opportunities to improve efficiency within the department’s workflow and project management processes.

- Assist in creating and maintaining standard operating procedures (SOPs) for the department.

- Support inventory tracking for visual merchandising materials, fixtures, and props.

Communication & Cross-Functional Collaboration

- Facilitate clear communication between Visual Merchandising, Store Operations, and external vendors.

- Assist in compiling recap reports, presentations, and key insights for leadership and cross-functional teams.

- Provide administrative support for team meetings, including preparing agendas, taking notes, and tracking action items.

Supervisory Responsibilities: None

Education and Experience:

- 1–3 years of relevant experience in visual merchandising, retail operations, or a similar coordination or support role.

- Experience in a retail or wholesale environment is strongly preferred.

- Familiarity with visual standards, product presentation, and working cross-functionally with marketing, store operationss, and sales teams is a plus.

Special Requirements:

- Domestic Travel to Atlanta, GA.

Knowledge, Skills, and Abilities:

- Proficient personal computer skills, including the ability to send/receive e-mail messages, post information to a database or spreadsheet, and perform word processing, bookkeeping, and data entry

- Ability to clearly, concisely, and professionally communicate verbally and in writing.

- Some analytical ability to gather and summarize data, find solutions to various administrative problems, and prioritize work

- Strong organizational skills including the ability to simultaneously manage multiple projects and details

- Must be detail-oriented and well organized

- Self motivated with excellent written and verbal communication

- Ability to prioritize, solve and close issues

- Formulate action plans quickly and implement solutions effectively through critical decision-making

- Ability to achieve results by expanding job functions

- Ability to meet deadlines

- Ability to fly and travel as needed

Equipment Used:

- Use hand tools, and a pallet jack.

- Computer, telephone, printer, photocopier, and scanner.

- Computer Software: NetSuite or other ERP; Microsoft Office 365: Outlook, Word, and Excel. Adobe Creative Suite

- Project Management System: Monday.com

Salary: $60,405.80

Physical and Mental Requirements:

- Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, bend, climb, and perform repetitive motions of the hands and/or wrists.

- Exerts up to 50 pounds of force frequently or constantly to move objects.

- Light mental and visual attention to set up, regulate, or adjust simple machines or processes where there is some variety but actions taken and decisions made are limited to few possibilities. Work requires some coordination with others.

Environmental Conditions:

Work is performed in a typical office environment with occasional exposure to falling when climbing ladder, as well as outside environments on occasion when on-site at photoshoots.

MacKenzie-Childs is an EEO Employer