UNACCOMPANIED CHILDREN HOME STUDY/POST RELEASE CASE MANAGER

Lutheran Services Carolinas’ Refugee and Immigrant Services Department provides culturally
appropriate, trauma-informed, comprehensive services to refugees and immigrants across North
and South Carolina.

The Post Release and Home Studies Program Case Manager works with Unaccompanied
Children (UCs) who are fleeing their country of origin and arrive in the U.S. without a parent or
legal guardian. UCs are placed into the custody of the Office of Refugee Resettlement and often
released to caregivers in local communities across the country. Lutheran Services Carolinas
works in collaboration with the Office of Refugee Resettlement and Lutheran Immigrant and
Refugee Service to provide case management to UCs who are reunified with caregivers in North
and South Carolina.

Essential Functions:

1. Conduct home visits and phone contacts with the dual purpose of assessing safety and
appropriateness of child’s placement with his/her caregiver (sponsor), and connecting child to
services in the community to address risk factors.

2. Perform ongoing case management with a focus on screening and making appropriate referrals
to address child’s needs in the following domains: placement issues, safety issues, education,
health, mental health, legal/immigration proceedings, substance abuse, independent living,
juvenile/criminal justice, and child enrichment activities.

3. Provide crisis intervention services directly, as needed, or connect family to services to ensure
minor’s safety and well-being in a crisis situation.

4. Submit detailed and thorough documentation in compliance with LSC policies and procedures.
Utilize social work best practices for thorough assessments of child’s progress and services
provided.

5. Maintain regular and timely communication with supervisor around any issues concerning the
child’s safety, stability, or well-being in the placement.

6. Participate in ongoing supervision.

7. Report trends, challenges, and successes in working with the population as appropriate to
supervisor or designee.

8. Participate in LSC trainings on cultural competence, service provision, and policies and
procedures.

9. Other duties as assigned by supervisor.
 

Education: Bachelor’s degree in social work, or other relevant degree or equivalent experience;
Master’s degree preferred

Experience: At least one year experience in child welfare or trafficking survivors. Experience
working with refugee or immigrant children preferred. Cross-cultural or international experience
preferred.

Specific skills/abilities: Fluency in Spanish required. Excellent clinical and crisis intervention
skills. Excellent verbal and written communication skills. Critical assessment and analysis skills.
Motivated, organized, flexible and able to navigate multiple service priorities.

Specialized knowledge, licenses, etc: Proficiency in Microsoft Office applications. Must carry a
valid NC or SC driver’s license. Knowledge of community resources and ability to connect
families to community services.

Preferences (Optional): (Preferred attributes for the position, which are not absolutely required
in the minimum qualification - e.g. masters degree, bilingual).
• Master’s degree
• Experience working with refugees or immigrants

Working Conditions/Physical Requirements: (Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions).
1. Ability to travel to home visits and other service agencies to serve the client.
2. Must have access to a personal vehicle.
3. Documentation demands are both rigorous and extensive.