Job Title: RN Home Care Agency Director
Location: Trinity at Home - Wilmington
Position Type: Full-time, Hybrid
Salary: Up to $90,000 per year
About Us: Trinity at Home is dedicated to providing exceptional home care services to our clients. We are seeking a dynamic and experienced RN Home Care Agency Director to join our team in Wilmington. This role is crucial in maintaining the high standards required for our continued licensure and ensuring the effective delivery of our home care services.
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Position Summary: The RN Home Care Agency Director is responsible for overseeing the daily operations of the home care agency, ensuring compliance with North Carolina Division of Health Service Regulation standards, and providing supervision and evaluation of program deliverables. This includes companion, sitter, respite, in-home aide, and nursing services.
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Key Responsibilities:
- Evaluate and present annual program evaluations based on feedback from clients, family caregivers, and referral sources.
- Hire, supervise, and terminate staff in compliance with Title VII of the Civil Rights Act of 1964.
- Develop and implement staff orientation and in-service training programs.
- Coordinate staffing levels to meet client needs.
- Supervise and conduct annual reviews of home care staff.
- Implement agency policies and procedures.
- Maintain accurate financial records and reports.
- Process A/P, A/R, payroll, and billing procedures.
- Operate within the approved budget.
- Organize admission, discharge, supervision, and provision of services to clients.
- Direct and monitor quality improvement activities.
- Maintain ethical business and clinical practices.
- Resolve client complaints and concerns.
- Collaborate as the HIPAA privacy officer.
- Ensure initial assessments and care plans are developed and reviewed quarterly.
- Supervise and support home care workers.
- Develop a backup plan for the Agency Director or RN supervisor's absence.
- Conduct quarterly supervision of in-home aides.
- Facilitate quarterly client record reviews.
- Support on-call services as needed.
- Validate skills of home care workers and complete skills validation checklists.
Qualifications:
- Current valid RN license with the North Carolina Board of Nursing.
- Minimum of 2 years’ experience in an administrative or supervisory capacity in a home care or health care setting.
- Knowledge of home care and/or health care standards, policies, and reimbursement practices.
- Ability to develop and maintain rapport with clients, families, and staff.
- Excellent written and oral communication skills.
- Strong problem-solving and decision-making abilities.
- Willingness to travel as needed.
Working Conditions:
- Ambulatory throughout all areas of the agency and clients’ homes.
How to Apply: Interested candidates are invited to submit their resume and cover letter.
Join our team and make a difference in the lives of our clients!
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