Community Hub Associate

Dates: May 8th-November 8th

Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime!

Just 38 miles from the bustling energy of New York City lies Harriman State Park, New York's second-largest State Park. Boasting 31 pristine lakes and an extensive 200-mile network of hiking trails, the opportunities for outdoor adventures are limitless. At the gateway to Harriman State Park awaits the Reeves Meadow Visitor Center, ready to extend a warm welcome to patrons. We are currently seeking enthusiastic individuals to provide exceptional guest services/merchandising in the picturesque Harriman State Park. If the idea of exploring this captivating area aligns with your interests and you are eager to embark on a dynamic role in guest services/merchandising, we invite you to join our team as a Community Hub Associate!

What you’ll be doing at AMC

· Welcome and assist patrons with a friendly and approachable attitude.

· Provide accurate and up-to-date trail information, along with recommendations for local tourism and hospitality attractions.

· Demonstrate proficiency in managing Point of Sale (POS) systems, receiving deliveries, and efficiently stocking merchandise to maintain a well-organized and visually appealing retail environment.

· Develop a comprehensive understanding of all retail items.

· Take responsibility for organizing backstock, maintaining cleanliness in buildings, bathrooms, and grounds, contributing to a positive and welcoming atmosphere for park patrons.

· Actively promote and sell AMC memberships, emphasizing the benefits and value of joining the Appalachian Mountain Club.

· During emergencies, promptly refer patrons to the appropriate state agency personnel, ensuring their safety and well-being.

· Demonstrate flexibility by being available to work weekends, nights, and holidays.

· Maintain and promote AMC standards in all forms of hospitality.

· Other duties as assigned. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

What AMC is looking for

· Exceptional guest services skills and a demonstrated commitment to the mission of the Appalachian Mountain Club.

· Possess a fundamental understanding of the safe practices during hiking and outdoor activities.

· Proven ability to successfully accomplish multiple tasks without direct supervision.

· Must have reliable transportation.

· Exceptional customer service skills and ability to be a team player within a detail-oriented, fast-paced environment.

· Possesses some knowledge of retail/merchandising practices.

· Must be enthusiastic and enjoys working with the public.

· Prior guest services experience is preferred but not necessary.

· Proficient computer skills, including effective typing and strong written communication skills are mandatory. Prior experience with Microsoft Office is expected.

· Must be a team player, detail oriented, well organized, highly flexible, adaptable, and resourceful.

· Physical abilities needed: ability to stand and walk for 9 hours at a time and lift up to 50 pounds from waist to head height or from floor to waist height is required.

What AMC Can Offer You

Salary range: $17.00/hour

We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.

Benefits

· Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week

· Retirement: Voluntary 403(b) Contribution

· Paid Time Off: earn up to 10 days of paid earned time depending on length of service

· Other Team Member Perks:

o 30% discount on AMC Merchandise

o Free Annual AMC Membership

o 4 Free nights at AMC locations

o Prodeals discounts on equipment & gear and more!

To Apply:

Please include a resume and cover letter. No phone calls or agencies please.

AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application.

The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.