Director of Health and Counseling Center and Chief Wellness Officer
FLSA Classification
Full-time, 12-month, exempt
Reports to
Dean of Students
Date
April 2025
Job Description
Summary/objective
The Director of Health and Counseling and Chief Wellness Officer oversees all activities and services related to student physical and mental health at Randolph College. This includes direct clinical service, administrative leadership, and coordination of care with various departments to promote holistic student well-being. The role involves supervising the health and counseling staff, managing operational needs, and providing strategic direction for physical and mental health services. The director serves as a member of the Student Affairs Leadership team, which fosters cross-divisional and institutional collaborations. Hence, providing oversight of individual and group counseling, health services, health prevention programs, and human growth and development activities. These services are designed to support students in a thriving campus life environment and contribute to their holistic education and success.
Additionally, the Director will execute strategic initiatives related to integrated care through a community approach to wellness. They will work to identify and implement best practices for the development, implementation, and evaluation of student health and wellness initiatives. They will also facilitate and engage in staff education and development regarding shared values and approaches within a multidisciplinary healthcare setting.
The successful candidate must be self-motivated, strategic-minded, and team-focused, and demonstrate a culture of respect and appreciation for overseeing a highly dedicated staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clinical Responsibilities (will depend on certification of selected candidate)
- Provide individual, group, family, and relationship counseling to students or administer health services, including assessment, treatment, and referrals.
- Ensure timely and appropriate clinical documentation in the electronic health record system.
- Provide crisis intervention and emergency response for students in need.
- Oversee psychoeducational programming, outreach, and training for students, faculty, and staff.
- Maintain compliance with ethical standards from professional organizations such as NASW, ACA, and APA.
- Collaborate with external providers and community health resources.
- Supervise clinical and administrative staff, including licensed professionals and interns.
- Provide consultation to faculty and staff regarding student health concerns.
- Integrate holistic wellness approaches to encourage lifelong wellness habits among students.
- Lead the transition to a fully comprehensive and integrated student wellness model.
Administrative Responsibilities
- Develop and implement policies related to student health and counseling services.
- Maintain compliance with institutional, state, and federal health regulations.
- Oversee record-keeping, confidentiality, and retention policies for student records.
- Participate in the CARE Team and Special Accommodations Committee.
- Conduct training and orientation programs for students and staff.
- Maintain contracts and relationships with external health service providers.
- Lead efforts in assessment and continuous improvement of services.
- Ensure a safe and welcoming environment for students accessing health and counseling services.
- Partner with faculty and staff to develop student wellness programs that extend beyond traditional healthcare models, incorporating wellness education and prevention strategies.
- Oversee personnel recruitment, training, supervision, and performance evaluations.
- Develop and oversee health and wellness outreach programming, including educational initiatives related to substance use, sexual health, nutrition, and mental health awareness.
- Ensure effective and confidential use of the electronic medical records system.
Supervisory Responsibilities
- Provide oversight for clinical and administrative staff within the Health and Counseling Center.
- Ensure compliance with licensure and training requirements for counseling staff and interns.
- Conduct performance evaluations and professional development activities.
On-Call and Emergency Management Responsibilities:
- Manage the College’s Counselor on-call process, including training and supporting counselors.
- Serve on-call for assistance with emergency medical services as needed.
- Participate in the Threat Assessment Team,
Competencies
- Effective communication and collaboration with multidisciplinary teams.
- Strong ethical and professional judgment in clinical and administrative decision-making.
- Knowledge of best practices within counseling and health services centers/programs at a university or college.
- Ability to lead, develop, and work with a diverse staff.
- Excellent written, oral, and public communication skills, including communicating effectively with students, parents, administrators, faculty, staff, and external community partners.
- Ability to administer, prioritize and manage multiple deadlines and tasks.
- Ability to analyze and assess data.
- Ability to oversee and execute strategic planning in a multidisciplinary healthcare setting.
- Experience in budget and personnel management in a healthcare environment.
- Understanding of health care confidentiality, risk management, and legal practices.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job. Duties, obligations, and activities may change at any time with or without notice.
Job Qualifications and Requirements:
- Advanced degree in public health, social work, psychology, medicine, and/or business administration.
- Must be currently licensed and eligible for licensing in Virginia to practice.
- At least 8 years of relevant experience.
- Demonstrates preparedness for the administrative responsibilities of the position, including familiarity with the delivery of medical and mental health services.
- Expertise in working with young adults presenting diverse health and mental health concerns.
- Experience in administrative leadership and supervision of healthcare professionals.
- Leadership, supervisory, and managerial skills, including oversight of financial resources and budgetary planning.
- Experience with program development, outcomes assessment, and the use of data to enhance services and make decisions.
- Strong consultation skills with the ability to assess situations and recommend appropriate responses.
- Ability to perform under stress when confronted with unusual or emergency situations. Proficiency in crisis intervention and risk assessment.
- Strong leadership and supervisory skills that exemplify collaboration, communication, action, and advocacy.
Working Conditions:
Typically working in-person in a normal office environment with clinical settings. The position requires a full range of body motion, including reaching, stooping, kneeling, climbing and walking. May be standing/walking/sitting for extended periods of time. Occasional lifting (up to 15 pounds). May travel some locally. Potential for professional development opportunities. Nights and weekend work occasionally required.
Randolph offers a competitive salary and an excellent benefits package. Interested candidates should submit a cover letter, resume, and three professional references via Paycom. Applications will be reviewed immediately and continue to be reviewed until the position is filled. The Randolph community values and supports diversity and an inclusive environment. We are particularly interested in hiring candidates who will enrich the diversity of our campus. Randolph is an EOE employer.
Affirmative Action/EOE Statement:
Randolph College is an equal opportunity employer. We do not discriminate or allow discrimination on the bases of race, color, religion, gender, sexual orientation, sex (including pregnancy), gender identity, gender expression, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, political beliefs, or any other classification, protected by applicable law. This policy applies to all terms and conditions of employment, including but not limited to hiring, promotion, termination, placement, transfer, layoff, recall, compensation, and training.
