Outside Sales

Outside Sales Representative

Arnold Lumber Company is a fourth-generation full-service lumberyard headquartered in West Kingston, RI, with additional locations in Bristol, Cumberland, Wakefield, and Westerly, serving local communities for over 110 years. Arnold Lumber is more than just a retail building material supplier; it is a cornerstone of the local communities. In 2025, its commitment to quality and excellence in the workplace earned it recognition as a winner in the Providence Business News Best Places to Work in Rhode Island. #PBNBPTW

If you are seeking a rewarding position with an opportunity for career growth – we want, YOU on our team! 

PURPOSE:

This is a full-time sales position that will require a self-motivated person with strong communication abilities to develop and establish long-term customer relationships with residential and commercial customers. The qualified candidate should have a strong sales background and product understanding. They will be responsible for promoting, sell and securing orders from existing and prospective customers through a relationship-based approach.

ESSENTIAL FUNCTIONS: 

• Identify and develop new residential and commercial customer accounts with homeowners, builders, general contractors, masonry and landscape contractors.
• Business development by online research, travel to new construction areas, and following up on sales leads.
• Generate and maintain gross sales margins based on reasonable company expectations.
• Perform estimate take-offs from plans or site measurements and price jobs according to division-set goals.
• Follow up on all proposals for projects and meet with customers as required.
• Meet with installers and/or their customers as requested, including field support if necessary.
• Work with the inside sales team to fulfill orders and meet customer expectations.
• Attend monthly sales meetings, trade show events, and other after-hours business events.
• Develop and maintain strong vendor-supplier relationships to provide elevated customer service.
• Take orders for customers over the phone, in person, and in the field.
• Clearly communicate orders to the inside sales team.
• Quote material estimates to customer.
• Work with other divisions to promote sales.
• Manage customer expectations.

OTHER JOB DUTIES:

All other duties – Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.

LEADERSHIP:

• Plan, delegate, and control work assignments
• Review salaries/wages of others and recommend changes as appropriate
• Recommend new hires, promotions, transfers, demotions, disciplinary action, and terminations of employment.
• Conduct performance reviews
• Establish a departmental budget and have sole accountability for the results as measured against the budget.
• Have managerial-level responsibilities for an identifiable program/department.

COMPETENCIES/SKILLS:

• Solid oral and written communication skills
• Ability to set and achieve goals, takes initiative and is driven by results
• Strong strategic planner and thinker who is capable of analyzing and improving upon personal goals
• Exceptional work ethic, written and verbal communication skills
• Microsoft suite of applications
• Epicor BisTrack Business Management Software

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Travel requirements within the region.
• Standard office setting. Stands, sits, and walks.
• Must be able to lift up to 20 lbs.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Business Administration, or relevant work experience.
• Proven outside sales experience, 5+ years.
• Valid driver's license and willingness to travel
• Experience with all aspects of the sales cycle, prospecting for new clients, and networking within industries.
• Background in hardscape and/or construction/products is highly desired.