Lead Showroom Specialist

Lead Showroom Specialist

About Us & Our Culture

Arnold Lumber Company isn’t just a lumberyard; we are an expanding fourth-generation family business that has been servicing New England communities for over 110 years. Our reputation and success are built on trust, delivering excellence, embracing opportunity, and investing in the future.

We’re proud to be nationally recognized in 2025 as:
 - LBM’s Journals Dealer of the Year
 - Best Places to Work for Women
 - Best Places to Work in Rhode Island

At our core, we believe in collaboration, continuous learning, and celebrating wins together. Joining our team means being part of a supportive environment where your ideas matter, your creativity is encouraged, and your growth is supported.

What You’ll Do

As our Lead Showroom Specialist, you will serve as the primary point of contact for customers and internal teams within the Design Center, ensuring seamless coordination of sales support, project guidance, and the customer experience. You’ll play a key role in Sales and Business Development, primarily working with the Kitchen Designers, Outside Sales Team, and residential and commercial contractors.

•  You will serve as the lead liaison for customers navigating the Design Center, particularly in the windows, doors, millwork, and kitchen categories.

• Provide expert product knowledge, pricing guidance, and process clarity to help customers make informed decisions.

• Responsible for order accuracy, product availability, and coordination with internal departments.

• Ensure accuracy in quotes, contracts, and agreements.

• Partner with designers and operations teams to align customer solutions with project requirements.

• Assist with onboarding, training, and ongoing development of team members.

What We’re Looking For

We’d love to meet you if you bring:

• Education: Bachelor's Degree in Business Administration, a plus!

• Experience: 3–5 years of experience in inside sales, customer service, or showroom operation

• Skills: Strong problem-solving, communication, and interpersonal skills. Ability to manage multiple priorities while maintaining attention to detail. Proficiency with order management systems and Microsoft Office Suite.

Why You’ll Love Working Here

At Arnold Lumber, you’ll find:

• Competitive pay & benefits package
• Professional development
• Skill enhancement for career progression.
• A team that feels more like family

Arnold Lumber Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.