Medical Assistant (Contour-Loma Linda)

POSITION OVERVIEW

Under close supervision, provides general office and clerical support to a work area or group of individuals.  Responsible for all Medical Assistant activities and assisting in proper functioning of office and patient care in all locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Perform nursing procedures under supervision of physician or physician assistant
• Assist physician and physician assistant in exam rooms
• Give instructions to patients as instructed by physician or physician assistant, review medications
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment.
• Ensure all notes are completed and codes are merged
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
• Maintain the cleanliness of the Nurses Station
• Perform one week follow up calls and provide feedback and answers to patient/physician/pharmacy calls
• Triage and process messages from patients and front office staff to physicians and physician assistants
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Manage photo manager and sort pictures correctly
• Complete all assigned tasks throughout the work day: Taking photos of both cosmetic and medical patients, update charting, biopsies, and medical history
• Properly document in patient charts physical exam and plan per provider, properly send prescriptions
• Contacting patient pre and post procedure (cosmetic)
• Prepare set-up for procedures: cosmetic and medical
• Educate Patients on Products and achieve sale
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential
• Abiding by all HIPAA rules and regulations as put in place by Contour Dermatology
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Medical Assistant Certificate 
• Knowledge of administrative and clerical procedures
• Computer literate - Knowledge of computers and relevant software applications (Microsoft Word and Excel)
• Knowledge of customer service principles and practices

Required Technical / Other Skills and Abilities

• Exceptional customer service and phone etiquette
• Ability to maintain effective and organized systems to ensure timely patient flow
• Accurate document during exams
• The ability to administer injections

Required Licenses/Certifications

• High School Diploma
• CPR/BLS Certified (must stay current)
• Certified Medical Assistant (National, Regional, or Dermatology)
  • • Candidates must also have taken and passed the CMA Certification Examination

Wage Range - $19.00/hr - $21.00/hr DOE