Supervisor, GlenCove

The GlenCove Supervisor oversees all aspects of the F&B operation and all its services, involved with creation of concepts and innovating the department while focusing on details, quality and membership. Oversee all outlets - Zachary's Restaurant, Pool Deck, Food Truck, Snack Bar, Entertainment Barn- Bowling & Arcade room.

Responsibilities

• Assist the Clubhouse Manager with training and coaching of staff members on a daily/weekly/monthly/annual basis.
• Create concepts and department innovation, while focusing on detail, quality and customer service
• Consistently check of Food and Beverage quality, restaurant services and plate presentation
• Liaise on an on-going basis with Clubhouse Manager to ensure all Members and Guests needs and requirements will be met
• Provide quick service for last-minute changes
• Handling guest issues & requests
• Achievement of budgeted food and beverage sales and labor cost controls
• Completion/ Supervision of payroll & tips / Monthly beverage inventories
• Involvement of weekly scheduling and daily POA's
• Inspect all details of all outlets for correct mis en place
• Ensure all SOP's are being followed

• Knowledge of food and beverage operations and preparation is required
• A degree in hospitality or business management is preferred
• Previous supervisory experience is desired
• Excellent communication and guest relation skills in English
• The ability to work well with a large group of people in a team environment
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
• Must be effective at listening to, understanding and clarifying concerns and issues raised