The receptionist is responsible for front office duties essential to effective patient workflow. The clinic receptionist must take responsibility for opening the clinic to patients, answering the telephone, greeting patients, making appointments, entering patient demographic information, verifying insurance coverage, calling patients to verify appointments, and performing other clerical duties as necessary. Since the receptionist is typically the first point of contact that patients have with the clinic, it is of paramount importance that the receptionist exhibit strong customer service skills, maintain a clean, groomed appearance, and conduct him/herself with professionalism at all times