Partnership Channel Manager

The ChartSpan Channel Manager (CM) will oversee the day-to-day tactical needs for their new and assigned group of ChartSpan partners to ensure a predictable delivery each month of new, qualified leads for the Sales Department. The CM will work with the individual channels to establish a strategic plan each year to include development, training, and ongoing KPIs to ensure the success of that partner. The CM will help organize ChartSpan’s participation with in-person and virtual events such as annual conferences, webinars, and other marketing activities to help promote the ChartSpan brand. The CM will be required to log and document all demand gen activities withing the ChartSpan CRM platform, will report directly to ChartSpan’s Director of Channels and will carry a monthly quota of new leads generated.

Responsibilities and Duties

• Identify and onboard new channel partners
• Provide support and training to partners to ensure success
• Manage the performance of existing partners, and develop strategies to improve their sales and revenue
• Develop and maintain strong relationships with partners, and work closely with them to achieve mutual goals
• Collaborate with the sales team to align sales and channel efforts
• Monitor industry trends and stay up to date on competitors and market conditions
• Create and manage channel partner budgets and forecasts
• Develop and implement channel partner programs, such as training, marketing, and incentives
• Measure and report on the performance of channel partners, using metrics such as sales and revenue
• Identify and resolve conflicts and challenges within the channel
• Provide support and guidance to partners on product and solution offerings
• Attend industry events and conferences to build relationships and promote the company

Qualifications -

The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. The

incumbent enjoys conducting a high volume of calls/virtual meetings per day, working with

partners, generating interest, qualifying prospects, and closing sales. 

• 3-5 years of experience in channel management or sales
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills, with experience presenting to partners and stakeholders
• Demonstrated ability to launch and grow new initiatives
• Knowledge of sales techniques and strategies
• Ability to build and maintain relationships with partners
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the channel management field
• Bachelor’s degree in business or related field