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Field Service Technician

Job Details

HENDERSON, NV

Description

  • Perform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.
  • Diagnose and repair mechanical and electrical issues on-site or in the shop.
  • Travel to customer jobsites to provide top-notch repair and maintenance services.
  • Must have excellent troubleshooting and analytical skills.
  • Must have intermediate mechanical aptitude.
  • Must be able to perform repairs safely.
  • Must be able to work independently and as part of a team.
  • Must be able to interact professionally with customers and all levels of personnel within the organization.
  • Must be a strong communicator with excellent verbal and written skills.
  • Must be self-directed and well organized with the ability to prioritize workload while providing excellent customer service.
  • Demonstrates ability to learn and apply new knowledge.
  • Proficient in use of technical software, databases and manuals.
  • Must be able to function well in a fast-paced environment.
  • Must be able to work any shift and overtime as needed to meet business and customer demands.
  • Promote positive customer experience.
  • Excellent communication skills.

Qualifications

  • High School Diploma or equivalent; experience may be considered in lieu of education
  • Valid Driver's License with clean Motor Vehicle Record (MVR)
  • Minimum 2 years’ experience within construction or equipment rental industry
  • Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working with rental equipment.
  • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
  • Maintain company and product confidentiality.
  • Strong communication and teamwork skills.
  • Basic understanding of computers and software such as Microsoft Office Suite and other web-based applications
  • Excellent communication skills.
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