Inside Sales Representative

Summary of Functions

This role is all about building long-term relationships, delivering exceptional customer service, and pushing through the tough days with grit and determination.

You will be representing and renting some of the best equipment in the industry — new and used — and helping customers find the right solutions, no matter what the challenge.

Essential Functions

• Deliver exceptional customer service with a positive attitude to ensure high customer satisfaction.

• Communicate effectively in a variety of settings – one-on-one, group presentations, and with all levels of stakeholders. Adapt communication style to the person and/or situation.

• Demonstrate resilience and drive by persisting through challenges to meet and exceed sales targets. Follow up persistently and handle rejection professionally.

• Drive sales performance by actively building your own leads, taking ownership of sales performance, and continuously looking for ways to improve.

• Support customers with financing options and explain them clearly to help customers make informed decisions.

• Close deals confidently, recognize buying signals, overcome objections, and create urgency without pressure.

• Stay informed and knowledgeable about dealership equipment and industry trends.

• Collaborate with leadership on sales forecasting and strategies to grow your territory year after year.

• Manage your time well, stay organized, handle multiple customers, and complete paperwork accurately and promptly.

• Use technology confidently to manage leads, quotes, and communication.

• Represent the company professionally and ethically in the field, at the dealership, or at industry events.

• High integrity, loyalty, team player, excellent written and verbal communicator, organized, highly motivated.

• Process paperwork in a timely and accurate manner.

• Ability to multitask effectively, stay organized, and operate under stress.

• Preferably 3-5 years of outside sales experience with Construction and/or Equipment Rental Equipment sales or related fields.

• Ability to maximize sales and achieve/surpass annual sales goals.

• Ability to travel on occasion as needed for training and company meetings.

• Computer skills.

• Experience in the Construction and/or Rental Industry.

• Comfortable with mechanical and equipment terminology.

• 5+ years of sales experience.

• Understanding of equipment, vehicles, and attachments.

• Clean driving record.