Cabrini | Social Services Coordinator

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Unaccompanied Children Program of St. Frances Cabrini Center for Immigrant Legal Assistance follows the journey of migrant children who come to the United States without a parent or adult guardian, we teach them about their legal rights, we screen them for immigration relief, and we represent them in state court, USCIS and the Immigration Court to advance their claim for immigration relief and to defend them against deportation.

The Social Services Coordinator is responsible for providing needs assessment and referral for unaccompanied children clients and their families with social service needs beyond legal services. The successful candidate will have strong communication, organizational and problem-solving skills.

What you Deliver

• Conduct social service, mental health and medical needs assessments for clients and families referred by attorneys to determine social service and support needs beyond legal services being provided. Provide initial and ongoing crisis intervention, in coordination with legal team. Refer clients to counselors, doctors, schools, basic need assistance, and any other needs. Coordinate with the legal team in ensuring that client needs are met, including, but not limited to, assistance with housing, transportation, translation, counseling, health services, accessing public benefits. Update legal team (attorneys, paralegals, and legal assistants) on status of social work cases.
• Maintain a caseload of at least 40 clients. Coordinate therapy, physician and other appointments and coordinate with legal team to ensure holistic services. Maintain regular communication with clients.
• Attend community fairs, meetings, and other events to do outreach into the community. Conduct research into resources available in the community and develop contacts and networks to assist clients in accessing those resources. Update legal team on all outreaches/meetings attended. Attend one attorney brown bag lunch per month.
• Participate in professional self-development via supervision and continuing education classes. Maintain case management database and statistics.
• Participate in Charlas, program and agency community education and outreach efforts (Spanish and English), particularly as they relate to issues of immigration law, providing direct information to prospective clients, attending information sessions on asylum and deportation.
• Performing other duties as assigned by Vice President, Legal Director and Managing Attorneys such as assisting in training staff in legal and regulatory changes, and participating in coalition activities, participating in staff retreats, United Way activities, agency fairs and speaking engagements, assisting with special organizational projects/events, etc.

The Expertise We're Looking For

• Bachelor’s Degree
• One (1) year of experience
• Bilingual in Spanish in English.
• Valid Texas Driver’s License

The Skills and Assets You Bring, and More

• Excellent interpersonal and analytical skills.
• Strong organizational skills, ability to maintain significant caseload, set priority, multitask and work under pressure and competing demands.
• Excellent verbal and written communication skills
• Ability to work as part of a team in a very fast-paced environment.
• Knowledge of community resources for the populations served.
• General understanding of the needs of immigrants and demonstrates sensitivity to these needs.
• Ability to work with population served in crisis situations.
• Ability to handle and maintain confidential information.
• Demonstrates knowledge and understanding of professional boundaries with clients, staff and volunteers.
• Advanced knowledge and proficiency in basic typing skills and computer applications such as MS Office.
• Demonstrates multi-cultural skills and sensitivity.

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Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.