Housing | Case Navigator - PSH

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Case Navigator is responsible for coordinating/updating referral service and providing input regarding complex cases. Also responsible for maintaining client files in accordance with agency policies, inputting client information in a designated database's and gathering and reporting program metrics.

What you Deliver

• Assesses families and individuals for strengths and barriers, including employment, behavioral health (not diagnose), criminal history and substance use and refer household to appropriate levels of housing and rental assistance. Assists families and individuals with establishing and meeting housing and related goals, and identifying appropriate steps towards achieving goals, including modifying goals, as needed, and evaluation of progress. Carries a caseload of families & individuals, which may include home-based case management.
• Maintains precise and accurate documentation of case management services, including client files and entries into the program databases.
• Coordinates with a variety of outside providers, as necessary, to meet client's needs and avoid duplication of services. Provides community resource referrals for clients.
• Performs other duties as assigned.

The Expertise We're Looking For

• Bachelor degree in social work, psychology or related field required. 
• One (1) year of experience in working with homeless populations, including individuals with mental health challenges.
• One (1) year of experience of case management, in supportive housing or homelessness services.
• Valid Texas Driver's License

The Skills and Assets You Bring, and More

• Experience conducting outreach and presentations.
• Flexible and effective team player, able to adapt to changes and a busy workplace environment.
• Knowledge and experience with housing issues and available resources.
• Excellent organizational skills and an ability to self-motivate.
• Excellent written/verbal communication and people skills.
• Computer literate - experience with MS Office Suite (i.e. Word, Excel, and Outlook}, and using internet.
• Ability to work under pressure, address multiple priorities and meet deadlines.
• Ability to identify key issues in problem solving and implement effective and creative solutions.

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Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.