Counseling | Director of Counseling

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The Director of Counseling Services manages the overall operations and daily activities of the Counseling and Behavioral Health Services offered by Catholic Charities of the Archdiocese of Galveston Houston. The Program Director ensures alignment with the agency's mission vision and values, assures the delivery of quality services and sound fiscal performance, develops programs, and maintains operations that are responsive to the organization's strategic plan and in compliance with the agency's accreditation standards, policies and procedures and ethical code of conduct. The Program Director acts as a liaison between the agency and community partners as well as a champion for the use of best practices in promoting mental health, including the use of trauma informed care, particularly in serving vulnerable populations.

What you Deliver

• Providing clinical direction to counseling services in multiple service locations; recruiting, hiring, and training staff; determining the criteria for performance planning/performance evaluations; developing, monitoring and re-evaluating the service delivery model and assessing the effectiveness of services and procedures ensuring the quality-of-service delivery, and services; and providing supervision of the Department's Office Manager and Lead Clinicians.

• Collaborating with agency department and program leaders in strategic planning for expansion of services and the development and monitoring of annual operating budget and work plans; monitoring results against plans, determining methods of workflow, reporting and securing accurate service statistics, and keeping management apprised of service issues, trends; evaluating client outcomes; and, using appropriate business acumen to implement needed changes ensuring effective, quality service delivery. Ensuring proper maintenance of client records and that services meet all required accreditation and state licensure standards.

• Oversight of fiscal management of program, including developing annual budget and monitoring of all programs to maintain expenditures at appropriate levels. Also, responsible for maintaining timely communication with program funding partners, including government, private foundations, third-party payers and donors. Manages all federal, state, and agency budgets, ensuring fiscal responsibility and good stewardship. Explores and applies for a variety of funding sources to meet client needs, including private and government funding, as well as insurance panels. Meets all federal, state, and agency financial and operations reporting requirements.

• Oversee billing processes for third-party payers, including Medicaid and private insurance, to ensure accuracy and timeliness.

• Participates in routine meetings, including agency-wide gatherings, division and management team meetings, clinical staff meetings, individual supervision, and meetings with other professionals.

• Seeks to establish new community collaborations to enhance the program's service delivery and/or increase impact. Network and speak at public venues about mental health issues and relevant agency programs. Recruit additional volunteers, interns, etc. to assist with program services.

• Provide consultation and collaboration with agency staff on mental health initiatives and services, and oversees agency wide mental health-oriented training, as appropriate. 

• Performs other duties as required such as participating in staff retreats, United Way tours, agency fairs and speaking engagements, assisting with special organization projects/events, etc.

   

The Expertise We're Looking For

• Master's degree in counseling, social work, psychology, or another mental health field with advanced licensure (LCSW, LPC, LMFT, LMSW)

• License in the State of Texas to practice Counseling (LCSW, LMFT, LMSW and/or LPC)

• Five (5) years of administrative management experience in a clinical setting

• Two (2) years of operational budget management experience

• Valid Texas Driver’s License

   

The Skills and Assets You Bring, and More

• Demonstrated knowledge of counseling theories and skills.

• Able to develop and establish productive relationships with the community and staff.

• Ability to demonstrate use of business acumen to develop and execute operational planning and client services.

• Demonstrated success working with people from diverse cultural and socioeconomic backgrounds.

• Strong verbal and written communication skills, command of the English language.

• Ability to handle confidential information.

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Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.