St. Michael's | House Manager

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The House Manager is primarily responsible for managing the day-to-day operations of the facility. Ensures the appropriate and expected service delivery of shelter services for all children in care by supervising and coordinating staff for the safety and well-being of all children in care. Responsible for the documentation and supervision of client’s progress while in care. Facilitate, monitor, and ensure compliance to all Texas Health and Human Services Minimum Standards on an ongoing basis.

What you Deliver

• Ensure licensed childcare coverage for the facility by keeping up with TDFPS minimum standards; maintain oversight of shelter activities; and maintain compliance with standards set forth by funding sources, state licensing standards, COA standards, ORR/DUCS guidelines, and DHS/ICE rules and regulations.
• Provide supervision of residential staff and assure correct supervising ratios for staff to clients are in place. Work with staff on schedules, vacation, call-ins, transportation, food services, and calendar activities. Work with staff for appropriate documentation of clients as required and report to the treatment team on progress. Meet with staff and children in care for evaluation and feedback of care and service delivery.
• Ensure the overall safety and compliance of shelter care operations by conducting rounds, inspections, supervision, work-orders, and facility checklists. Ensure that all shelter licenses and certifications are up to date.
• Receives and resolved or assists the management in resolving residence complaints and service recovery process.
• Managing household budget, organizing activities and making transportation arrangements as needed.
• Participate in departmental, all staff, and mandatory meetings, and required training opportunities.
• Participate in on-call rotation of the supervisory staff.
• Perform other duties as required by supervisor.

The Expertise We're Looking For

• Bachelor’s Degree in social work or related social services field
• One (1) year experience in child welfare/residential and/or adolescents in a social service setting
• Two (2) years of supervisory experience
• Able to obtain the LCCA license within 15 months of employment
• Bilingual in Spanish in English.
• Valid Texas driver’s license

The Skills and Assets You Bring, and More

• Strong organizational and planning skills.
• Ability to work well within a team approach.
• Ability to develop successful working relationships with a variety of people, i.e., staff, senior management, clients.
• Strong verbal and written communication skills, including command of English language.
• Proficiency in MS Office Suite (Word, Excel, Access)
• Experience in managing service-related information for tracking and reporting purposes, e.g., measurable outcomes data.
• Experience in public speaking, presentations, and trainings.
• Pleasant disposition and professional demeanor.
• Ability to appropriately handle and maintain confidential information.
• Ability to prioritize work responsibilities, handle multiple tasks, and work in a fast-paced environment.
• Demonstrate knowledge and understanding of professional boundaries with children in care, staff and volunteers.

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Catholic Charities is an equal opportunity employer.  We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.  Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.