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Field Service Technician

Job Details

Wichita - Wichita, KS
$24.00 - $30.00 Hourly

Description

Lift Truck Center, Inc., the authorized dealer for Toyota, a leading brand of lift trucks, is growing and searching for industrial equipment field service technicians that are looking for and will contribute to a positive culture.   

Pay: $24-$30 per hour based on experience

Position Type: Full Time/Non-Exempt               

Hours: M-F 8:00-4:30 with the opportunity to transition to Four (10) Hour Days 

Experience: Prior Military, Votech, experience working on automotive, industrial, construction or agricultural equipment is preferred.

Job Summary: Repair and perform Planned Maintenance on forklifts, industrial sweeper/scrubbers, scissor lifts and personnel carriers and other types of industrial equipment at customer locations.

Essential Functions: Working independently in a safe, field environment without direct supervision, but with frequent communication with the Service Dispatcher.  Technicians receive dispatch instruction from Lift Truck Center branch, travel to customer location, evaluate and diagnose, complete repair or order necessary parts, communicate status to customer and enter repair details associated with the repair on an electronic work order.

Lift Truck Center Offers:

  • Competitive pay scale with consistent performance evaluations
  • Use of the field service truck for commuting to and from work
  • Quarterly performance incentive opportunity
  • Career growth opportunities
  • Health including prescriptions, vision, dental insurance with minimal wait period
  • Telemedicine alternative to in-person doctor visits
  • Pre-Tax Health Savings Account with Employer Matching Contributions
  • Two types of pre-tax Flexible Spending Accounts (Health Care/Dependent Care)
  • IdentityWorks Credit Monitoring and Identity Restoration Protection
  • Company paid Life Insurance
  • Holidays and generous Paid Time Off
  • 401K with employer contributions
  • Boot/Safety Glasses Reimbursement
  • Paid Training (both independent and classroom) with Certification Completion Incentives
  • Employee Assistance Program
  • Incentives for leads
  • Recognition Program with Incentives
  • Safe, organized & respectful work environment
  • Tool insurance
  • Uniforms

Qualifications

Knowledge, Skills, Abilities:

  • Ability to identify complex mechanical problems and review related service information to develop a corrective action plan to complete the repair.
  • Able to occasionally lift (75 pounds) and environmentally work both inside and outside.
  • Must be able to safely operate lift trucks and other types of industrial equipment
  • Able to communicate effectively with customers and coworkers (verbally and in writing).
  • Capable of utilizing a laptop or tablet for completing work orders & checklists, and diagnostic troubleshooting.  Basic computer knowledge for email and internet-based E-learning portal and accessing service information.
  • Technician must have basic tools required to complete repairs.
  • Responsibly manage the parts inventory assigned to your service vehicle

Qualified applicants must be able to pass a drug and criminal background check and have a driving record that meets the requirements of our insurance provider.  The hiring process also includes a Mechanical Aptitude and Predictive Index assessment.

Lift Truck Center, Inc. is an equal opportunity employer. Finding the right employee is vitally important to our team. If hired, we recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this letter nor any other oral or written representations may be considered a contract for any specific period.

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