Information Systems Coordinator

Community Mental Health (BA Supervisor)

JOB DESCRIPTION

General Summary

The Information Systems Coordinator assists with the administrative responsibilities for the operations and coordination of the agency’s information systems, primarily with enterprise applications software and database creation and support.

Reports to: IT and Data Management Supervisor

Essential Functions:

1. Develop and maintain databases and datasets.
2. Create dashboards and other informational tools.
3. Maintains security, integrity and usability of enterprise system.
4. Maintain software documentation and updates.
5. Perform system administration and coordination to provide optimal efficiency and security.
6. Maintain knowledge of current software programs and learn new features and programs as needed.
7. Review and maintain system updates, upgrades, releases and related documentation.
8. Assist in the development of information systems projects and tasks.
9. Coordinate network provider training and audits.
10. Coordinate and assist with annual IT risk assessments. 
11. Perform disaster recovery testing.
12. Trains, supervises, and evaluates assigned staff in their program area(s).
13. Evaluate performance and provide feedback to assigned staff.
14. Assist to resolve employee issues and disputes.

Other Functions:

1. Assist in the creation and maintenance of IT and data analytics related policies and procedures.
2. Represents the IT team on agency and Region 10 workgroups and committees as assigned.
3. Participate in training/continuing education as appropriate.
4. Other duties as assigned by the IT and Data Management Supervisor.
5. Lapeer County Community Mental Health embraces an employment environment that promotes recovery and discovery, a person-centered approach to treatment/services, and cultural competence.  An employee with this or any position is expected to support the employment environment.

Employment Qualifications:

Education:  Bachelor’s Degree in computer science or related field. 

Experience:

Advanced proficiency in SQL (certification preferred)

Proficient in Microsoft Power BI

3-5 years of experience as a software developer, systems analyst or database administrator.

Other Requirements:

• Experience in system security
• Prior training and experience with information security and principles of Protected Health Information
• Working knowledge and ability to extract data from SQL servers for analysis.
• Knowledge of computer hardware and software
• Knowledge of programming methods and procedures including testing, debugging and implementation
• Experience in the public Behavioral Health field
• Excellent judgment, innovative thinking and problem solving skills.
• Excellent organizational skills.
• Excellent writing skills.
• Lived experience with behavioral health issues preferred.

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description.  The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.

FLSA Status:  Exempt

Worker’s Compensation Code:  8810

Occupational Employment Statistical Code:  51002

Physical Requirements:  (This job requires the ability to perform the essential functions contained in this description.  These include, but are not limited to, the following requirements and working conditions.  Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements):

1. Ability to utilize office and computer equipment.
2. Ability to problem solve, identify solutions and resolve technical issues.

3.   Requires high level of visual concentration and attention to detail in regards to data and documents.

4.  Ability to drive a vehicle

Working Conditions:

1. Responsible for supervising other staff.
2. Works primarily in an office setting.
3. Required to travel within the county, region and state.