Job Knowledge, Skills and Abilities
- Ability to respond to customers in a timely manner.
- Must have exceptional customer service skills.
- Must have strong leadership skills.
- Ability to perform basic math functions.
- Strong attention to detail and excellent organizational skills.
- Knowledge of cash and ticket handling procedures.
- Knowledge of Tribal/State/Federal laws and regulations.
- Knowledge of National Indian Gaming Commission (NICG) and the Indian Gaming Regulatory Act (IGRA).
- Excellent interpersonal and communication skills to establish and maintain effective working relationships.
- Ability to learn quickly.
- Ability to read, analyze, interpret and respond effectively to the most sensitive inquires.
- Perform other duties as assigned.
Supervisory Responsibilities
No direct supervisory responsiblites.
Physical Demands
- Required to walk, sit and stand for periods of time.
- Ability to push, lift and carry up to 50 lbs.
- Ability to bend, stoop, kneel and move intermittently throughout the day.
Work Environment
- Indoor/Outdoor; exposure to external environmental conditions possible.
- Exposure to smoke and second hand smoke.
- Noise level can be minimal to intense.
Minimum Qualifications
- High school diploma (or equivalent combination of education and experience combined).
- Must be 18 years of age or older.
- Must be able to pass a background check, drug test, and obtain a key gaming license.
- Casino experience preferred.
Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer.
The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer.
Benefits for full time team members:
- Employer paid Medical with Blue Cross and Blue Shield
- Employer paid Dental with Delta Dental of Oklahoma
- Employer paid Vision with VSP
- Paid Time Off
- Employer paid Life Insurance
- 401(k) Retirement Plan with Employer Matching