Armed Security Guard, JCH

The Armed Security Officer protects personnel and property within the DRH Health system and seeks to prevent criminal and destructive activity and correct hazards and unsafe conditions. Must have the ability to interact appropriately with all team members (including administrative and physician/providers), patients, and visitors under difficult circumstances. Assists DRH team members with combative patients or visitors.

RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Responds promptly to service requests, emergency codes, and urgent situations, internal/external disaster events, and other security-related tasks as needed.
• Visible deterrent to criminal activity, providing security for patients, team members, and visitors, protecting and patrolling hospital buildings, assets, and premises, as assigned.
• Conducts frequent security patrols of the facilities and grounds, as assigned. Ensures all property and facilities are secure. Detects and takes proper action regarding unauthorized or illegal entry. Inspects facility property for hazards or unsafe conditions reporting issues or concerns to Facilities. Identifies and reports trends related to security issues to Manager.
• Demonstrated competence with handgun, taser, body cam, radio, handcuffs, duty phone, and other law enforcement tools.
• Conducts preliminary investigations of reported incidents. Takes initial information for an incident report, uses proper grammar, spelling, punctuation, notes only the facts, leaving out personal opinions, and submits report in a timely manner. Prepares written reports on calls for service and unusual occurrences.
• Demonstrates proficiency and knowledge of network security monitors. Monitors live cameras, as needed.
• Controls pedestrian and vehicular traffic, when needed. Provides public services such as motorist and patient assistance and escorts to vehicles upon request. Controls and enforces facility parking through the use of patrols, towing, and explanation of rules as applicable, when needed.
• Responds to the collection, inventory and return of lost and found items, patient valuables, medication, and personal property according to policy.
• Assist team members at the helipad during emergencies, during patient transfers, during the application of medical restraints, and with disruptive patients and guests, when requested.
• Must be alert at all times and able to make immediate decisions with regard to laws, policies, and procedures.
• Listen and respond appropriately using tact and discretion. Distribute confidential and sensitive information or documentation.
• Must be flexible and available based on staffing requirements that may include weekends, holidays, on-call, and overtime.
• Uniforms must be worn in accordance with dress code requirements.
• Delivers various medical equipment as needed throughout the hospital system.
• Completes special projects and assignments designated by the Security Manager.
• Regular attendance and punctuality for scheduled shifts.
• Appropriately adapts assessment, treatment, and/or care methods to accommodate the physical, cultural, age-specific, and other developmental needs of each person served.
• Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Complete basic incident command training and coursework.
• Utilization of assistive devices for lifting is mandatory.
• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
• This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.
• Must adhere to, and promote, safety protocols at all times.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.

Minimum Qualifications: Must meet state requirements for owning/carrying firearm. Must be 21 years of age or older. Must successfully pass drug screen and criminal background check. Excellent written, verbal, and interpersonal communication skills with ability to deal with all levels of personnel and the general public in a professional and effective manner. Ability to handle urgent and crisis situations calmly, effectively, and efficiently. Strong customer service and investigative and conflict resolution skills. Ability to think on your feet in a wide range of situations. Must show proficiency with safe gun handling skills and pass handgun qualification tests.

Ability to effectively follow applicable regulations, policies, and/or procedures. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Education and/or Experience: High school diploma or equivalent required. At least 3 years of previous law enforcement, honorable military service, or armed security experience preferred. Previous healthcare security experience preferred. Must be proficient with the use of telephone, e-mail, radio, cell phone, computer, and computer software (ex. Word, Excel) in order to generate electronic daily activity security reports, incident reports, emails, and other applicable correspondence during the performance of duties.

Certifications, Licenses, Registrations: Must be a CLEET Certified Armed Security Officer or have completed requirements and applied to obtain certification within 180 days of hire/transfer. Must successfully complete CPI, MMPI, and taser within 180 days of hire or transfer. American Heart Association Basic Life Support (BLS) required; may have up to 30 days from hire/transfer to attain. Must maintain a current valid Oklahoma driver’s license and automobile liability insurance.  

Safety-Sensitive Position - This is a “Safety-Sensitive” Position as defined by Oklahoma law.  As such, please be advised that applicants for this position cannot test positive in pre-employment drug tests (or any drug tests administered after employment begins) for the presence of Tetrahydrocannabinol (THC), a psychoactive component of cannabis.  This is true even if the applicant is in possession of a valid medical marijuana card that otherwise allows the license-holder to legally use and consume medical marijuana. Team Members in “Safety-Sensitive” positions are not permitted to test positive for the presence of THC in any pre-employment drug test, or any other drug test administered after employment begins.  This information is provided to applicants as a resource to the application process.  This is not a request for any applicant to disclose personal medical information during the application process. If you have any questions about the information in this disclaimer please direct these questions to a member of Human Resources.

This position requires respirator and fit testing. Required testing will be performed on all team members at risk for exposure to airborne infectious diseases, droplet producing procedures, or any caustic chemicals.

As a condition of employment, vaccinations are required per DRH Policy.  Medical and Religious Exemptions are available upon request.