Intune Administrator

JOB SUMMARY

The Intune Administrator plays a critical function in managing our endpoint infrastructure and manages future application and endpoint upgrades across the organization. The candidate will have extensive experience with Microsoft Intune mobile device management, and any other cloud-based endpoint security technologies, such as KACE, and BitLocker.

ESSENTIAL DUTIES

The duties listed below may not include all the responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties, as assigned, including cross training across other departments, as necessary.

• Administer and enhance Microsoft Intune and Microsoft Endpoint Manager for the centralized management of all endpoint devices, including desktops, laptops, and mobile devices (iOS/Android).
• Lead the Intune configuration and deployment strategy for the Windows 11 enterprise migration, ensuring seamless transitions, user readiness, and policy compliance.
• Develop, test, and deploy security policies, compliance configurations, and applications using Intune and related tools.
• Manage the integration between Azure Active Directory, Office365, and Intune for unified identity, access control, and device management.
• Provide escalated support for desktop, mobile, and Office365-related issues, working closely with the service desk and infrastructure teams.
• Collaborate with IT/IS leadership to evaluate, recommend, and implement tools that enhance security posture, endpoint lifecycle management, and user experience.

QUALIFICATIONS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experience).
• 3+ years of experience in enterprise IT environments with a focus on Microsoft Intune and endpoint administration.
• Strong hands-on experience with Windows 10/11, especially in enterprise deployment and configuration.
• In-depth knowledge of Azure AD, Office365, Group Policy, and security/compliance practices.
• Experience in enterprise-level Windows migrations or large-scale OS deployment projects.
• Familiarity with cloud and hybrid server environments, scripting (PowerShell), and patch management solutions.
• Excellent troubleshooting, analytical, and communication skills.
• Proven trustworthiness and history of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating well.
• Self-starter requiring minimal supervision.
• Excellence in communicating business risk and remediation requirements from assessments.
• Analytical and problem-solving mindset.
• Highly organized and efficient.
• Experience in the banking or financial services sector. (Preferred)
• Microsoft certifications such as MD-102, MS-101, or AZ-104. (Preferred)
• Bilingual in English and Spanish is desired.

ORGANIZATION

• This position reports directly to the Technical Operations Manager.
• This position does not oversee other positions.

TRAINING REQUIREMENTS

All employees are required to attend scheduled mandatory trainings and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.

COMMUNITY INVOLVEMENT

Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity.  All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve.

LSNB is an Equal Opportunity/Affirmative Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.

Management reserves the right to change this position description at any time according to business needs.