Camp Host - Camp Wokanda

Duties: Under direct supervision of the Camp Wokanda Manager, the Camp Host is responsible for the following:

• Guest Services & Reservations:
  • Handle guest inquiries and make reservations for cabins, tent sites, and event spaces.
  • Book weddings and give detailed tours to potential wedding clients.
  • Assist guests with check-in/check-out procedures and provide information about camp amenities and activities.
  • Contact guests regarding payments, contracts, and insurance requirements.
• Event Assistance:
  • Assist with organizing and running camp events, ensuring they are well-coordinated and enjoyable for participants.
  • Work closely with wedding parties, event organizers, and other clients to ensure that all needs are met.
• Facility Preparation & Cleaning:
  • Prepare cabins, event spaces, and communal areas for incoming guests, ensuring all areas are clean, stocked, and ready for use.
  • Perform regular cleaning of cabins, event spaces, restrooms, and common areas to maintain a high standard of cleanliness.
  • Set up and tear down event spaces based on client needs.
• Property Maintenance & Organization:
  • Maintain the cleanliness and organization of the office and storage areas, keeping them efficient and welcoming.
  • Assist with light maintenance tasks and communicate any larger repair needs to the appropriate staff.
• Tours & Hospitality:
  • Provide tours of the campgrounds to prospective guests and event planners, highlighting the unique features of Camp Wokanda.
  • Ensure that all guests have a positive and welcoming experience throughout their stay.
• Administrative Duties:
  • Maintain accurate records of reservations, payments, contracts, and guest feedback.
  • Follow up with clients regarding insurance and contractual obligations.
• Follow all safety procedures that pertain to the duties performed; support all aspects of the Park District's safety program.
• Perform additional tasks and duties as needed to support camp operations and guest services.

Essential Functions:

• This position requires physical activity, including cleaning, setting up, and moving equipment.
• Ability to lift and carry up to 50 lbs, including assisting with firewood delivery and potentially splitting wood.

Experience: Experience in cleaning and facility maintenance is preferred.

Knowledge and Abilities:

• Excellent customer service skills with a passion for hospitality.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Friendly and outgoing personality with the ability to engage with guests of all ages.
• Ability to work independently and as part of a team.
• Knowledge of basic office software and reservation systems is a plus.
• Ability to work outdoors in a variety of weather conditions.
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Perks:

• Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  

All qualified individuals are encouraged to apply.  

AN EQUAL OPPORTUNITY EMPLOYER.