IT Infrastructure Specialist (Part-Time)

Duties: Under the supervision of the Information Security Supervisor, the IT Infrastructure Specialist (Part-Time) is responsible for the following:

• Installing and documenting structured cabling systems.
• Maintaining and refurbishing structured cabling systems.
• Performing monthly/quarterly physical IT audits.
• Escalating issues to next tier support in a timely manner when first-level resolution is not possible.
• Escalating issues to manufacturer support in a timely manner if next tier support is not available.
• Recording all information associated with incidents, problems, and/or requests in an accurate and timely manner for internal billing purposes.
• Adhering to ongoing technology and business continuity plans for the District, including hardware/software rotation (hand-down) schedule.
• Maintaining security and integrity of all computers and telecommunications, including passwords/passcodes, District e-mail, internet, and intranet in compliance with the District’s established Information Security Management System.
• Recording and tracking time dedicated to projects/department chargebacks for other departments accurately – including installations of hardware and software at all locations.
• Communicating daily or more frequently, if needed, with the Information Security Supervisor in relation to requests made to the department.
• Following all safety procedures that pertain to the duties performed.  Supporting all aspects of the Park District’s safety program.
• Performing other related duties as assigned.

*This is a permanent, in-office position*

Essential Functions:

• Sitting, walking, crawling, handling, and fingering frequently.
• Balancing, stooping, kneeling, crouching, reaching, and feeling occasionally.
• Moderate lifting (up to 50 pounds) occasionally.

Education: An Associate of Science degree in Computer Science, Technology, or Information Systems from an accredited college or technical school.  Although a degree is preferred, experience in a similar position with similar duties may be substituted for all or part of the educational requirement.

Experience: Experience with structured cabling systems, infrastructure, and security audits is a plus.

Knowledge and Ability:

• Knowledge of information technology, structured cabling systems.  Both low voltage and fiber cabling systems as well as wireless infrastructure systems.
• Practical knowledge of multiple operating systems, such as Windows, Linux, Mac OS, Android, iOS, etc.
• Knowledge relating to terminology, practices, and techniques of IT infrastructure and security audits.
• Knowledge of Office software, including but not limited to Word, Excel, Access, and Desktop Publishing Software.
• Knowledge of the operations of audio and video equipment, such as sound systems and projectors.
• Ability to maintain positive, harmonious, and effective working relationships with other supervisors and fellow employees, patrons, community groups, and other units of local government. 
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.
• Ability to communicate both orally and in writing and to read and understand printed materials.
• Ability to relay technical information to non-technical staff and communicate effectively with manager/supervisor.
• Ability to maintain self-control and composure in difficult situations.
• Be attentive to detail.
• Have an excellent work ethic and be able to work unsupervised at times.
• Have good time management.
• Ability to use efficient and effective research methods.
• Ability to have strong problem-solving and analytical thinking skills.
• Requires a valid Illinois State driver’s license.
• Ability to troubleshoot proactively, problem solve, and make sound judgments with respect to confidentiality and legislative/regulatory compliance.
• Ability to maintain strict confidentiality regarding the information and data on electronic files.
• Be creative in thinking.
• Ability to be flexible and able to adapt to quickly changing priorities.
• Ability to work flexible hours to cover required work.

Perks:

• Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  

All qualified individuals are encouraged to apply.  

AN EQUAL OPPORTUNITY EMPLOYER.