ECOM Fulfillment Team Member- Part Time

KALCORP ENTERPRISES, INC

ECOM Fulfillment Team Member

JOB SUMMARY

Add value to the company by being responsible for correct and timely fulfillment of online orders placed on the E-commerce site.

 JOB GUIDELINES

• Serve as a member of the E-Commerce Fulfillment Department in accordance with our core values.
• Perform all regular duties associated with E-Commerce fulfillment in a professional manner.
• Retain knowledge of AO products to certify the quick and correct pulling of orders.
• Make certain all orders are checked and packed following the packing list.
• Use current packing guidelines so customers appreciate the time and effort of the fulfillment team of their online purchase.
• Let the team lead or shipping manager know if there is something that doesn’t look right with an order or if you can’t find a particular item.
• Generally, pull, pack and ship all orders received for outbound shipment on the same day unless there is a valid reason for hold.

KEY SKILLS AND ATTRIBUTES

• Possess strong leadership skills while having a positive attitude.
• Possess knowledge of Aggieland Outfitters’ products and customization services.
• Possess a helpful and approachable attitude, finding enjoyment and satisfaction in building and maintaining strong customer and coworker relationships

FORMAL QUALIFICATIONS

• High school diploma or equivalent preferred.

PROFESSIONAL EXPERIENCE

• Previous Ecommerce and/or Customer Service experience helpful but not required.

NOTES

• This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  Some in-town travel utilizing own transportation may be required.