IT Engineer

About Us

BEM Systems, Inc. (BEM) is an environmental consulting firm that provides comprehensive environmental services to federal, state, and local government agencies and a management information systems firm developing enterprise software products and solutions for our clients.

Our Network Team is focused on supporting the needs of the different groups within BEM. This includes managing/supporting individual workstations for employees along with server ( On-Prem and Azure) management.

Our firm enjoys a distinguished reputation for client responsiveness and creative problem-solving. As an employee-owned small business, we look for team players who demonstrate individual initiative and embrace new challenges.

             Job Description

BEM is seeking an experienced junior IT Engineer to assist our network team in Install, configure, maintain/monitor network infrastructure and perform relevant troubleshooting. Also, support the system maintenance team and Client Success Managers.

• Managing Windows, workstations, and servers

• Knowledge of Active Directory

• Azure and Microsoft 365

• knowledge of VMware

• Networking skills

• ability to interact with end users

• Triage incoming tickets

• Respond to clients with solutions

• Meet with development team to plan releases

• QA fixes in test sites

• Plan migration between systems

Skills and Experience

• Bachelor's degree in computer science, information technology, or a related field

• Knowledge of Active Directory to configure users.

• Experience in managing Windows. Workstations and servers.

• Understanding of Azure and Microsoft 365

• Understanding of VMware and its configurations

• Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VLANs, and routing protocols

• Ability to effectively communicate technical information to non-technical users

• Ability to analyze network issues and identify root causes

• Willingness to learn from senior team members and take on new challenges

Responsibilities

• Monitor network performance, availability, and security using network monitoring tools.

• Add/Remove Accounts in Active Directory, Office 365.

• Assist with troubleshooting network issues and outages, escalating to senior team members as needed.

• Assist with the configuration, installation, and maintenance of network hardware and software, including routers, switches, firewalls, and wireless access points.

• Perform routine network maintenance tasks such as firmware upgrades, patch management, and configuration backups.

• Provide technical support to end-users for network-related issues, including connectivity problems, VPN access, and wireless connectivity.

• Assist with user training and documentation on network-related topics and procedures.

• Assist with implementing and enforcing network security policies and procedures to protect against unauthorized access, data breaches, and other security threats.

• Ensure compliance with industry standards and regulations related to network security and data privacy

• Collaborate with other IT team members, including network engineers, system administrators, and security analysts, to support overall IT operations and initiatives.

• Participate in team meetings, projects, and initiatives as assigned.

Notes

· This is a full-time permanent position. Work is on-site in our Madison, NJ Corporate HQ

The position offers a competitive base salary and potential bonus compensation tied to execution and client satisfaction. BEM offers a comprehensive benefits package including participation in our matching 401(k) Savings Plan and Employee Stock Purchase Plan (ESPP) along with comprehensive medical, dental and vision insurance coverage and a tuition reimbursement program. BEM prides itself on providing excellent opportunities for long-term career growth and future skills development, as a member of our team.

Salary Range: $60,000 - 70,000 / year