COMPLEX DIRECTOR OF HUMAN RESOURCES

Job Purpose: To manage Human Resources department and assist in administration of human resources policies, procedures, and practices at two managed hotels - DOUBLETREE BY HILTON and HOMEWOOD SUITES BY HILTON - NEW ORLEANS. Function as central contact for information specific to human resources and facilitating or administering maintenance or implementation of the systems to ensure associates are treated with dignity, fairly, and consistently.

Job Responsibilities:

• Develops and implements HR strategies that align with the overall business goals of the company.
• Focus on attracting, developing, and retaining top talent across both hotels. Act as key recruitment contact, developing community relationships. Coordinate interview process, process applications, manage pre-employment background, and correlate job offer process.
• Provides guidance and support to all associates at both hotels.
• Ensures that both hotels are following relevant labor laws and regulations.
• Understand and use the concepts and legal guidelines that guide an employer to ensure all persons, (candidates or associates) are treated ethically, morally, and within the requirements of the law. Knowledge and practice of FLSA, FMLA, ADA, EEO, OSHA, COBRA, etc., and an understanding of how state laws differ from federal laws.
• Prepares and manages HR budget for both hotels.
• Supports performance management processes and provides coaching on effective feedback practices.
• Aid in scheduling/coordinating (and participate as necessary) each department's meeting procedures by establishing practices and implementing decision making tools to improve the effectiveness of each department's meetings.
• Addresses employee relations issue and ensures a positive work environment.
• Conducts regular HR audits at both hotels to identify areas for improvement.
• Maintain personnel files with current compensation, benefit, performance, and mandated information, etc. Provide information to authorized persons, and update files to document personnel actions and provide payroll information.
• Act as key recruitment contact, developing community relationships. Coordinate interview process, process applications, manage pre-employment drug screening & assessment tools, and correlate job offer process. Work with mgmt. to improve retention. If union property, manage Collective Bargaining Agreement &Grievance process.
• Orient associates and maintains records for use in employee benefits administration and conducts meetings with associates as necessary to ensure all eligible associates are familiar with their benefit package.
• Act as the contact for any associates who need to report a Workers Compensation Injury. Coordinate facility efforts to ensure injured associates receive prompt medical attention. As necessary, maintain OSHA log in accordance with the act, correlate and communicate incident trends, and participate in safety team meetings.
• Other duties as assigned.

Job Skills:

• Strong leadership and communication skills: Ability to lead and motivate teams, communicate effectively with all levels of the organization.
• Ability to develop and implement strategic HR plans that align with both hotels and Corporate goals.
• Deep understanding of HR principles, practices, and laws.
• Ability to address employee relations issues and find solutions.
• Computer skills to include word processing, spreadsheet, PowerPoint, and payroll database applications. 
• Excellent communication, presentation and listening skills.

Education: Bachelors degree in Human Resource Management or similar field of study

Experience: Minimum 2-year HR experience. Experience with FLSA, Title VII issues, and payroll administration.  Hospitality experience is highly preferred.

Licenses/Certifications: SHRM Certification preferred.