Job Purpose: To supervise and execute activities of the bar, restaurant and banquet spaces to provide fast and courteous service to patrons.
Hourly wage plus tips from worked shifts and share of banquet service charge for food events.
Job Responsibilities:
- Supervises bartenders and servers.
- Works Bar shifts as needed. Assists with set up of banquet events.
- Addresses and corrects complaints of patrons.
- Assigns work tasks and coordinates activities of the F & B outlet room associates to ensure prompt and courteous service to patrons.
- Inspects F &B outlet serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
- May interview, hire, discharge, train, schedule work hours and keep time records of associates.
- May assist in planning menus, prepare beverages and expedite food orders.
- May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
- Rewards associates who use their empowerment to meet or exceed guest expectations.
- Other duties as assigned.
Job Skills:
- Speak clearly.
- Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
- Perform a variety of activities, changing activities often and sometimes without notice.
Physical Requirements:
- Ability to speak and hear in English.
- Close and distance vision.
- Frequently lifts/carries up to 25 lbs.
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
