SENIOR REGIONAL DIRECTOR OF OPERATIONS

Great Hospitality doesn’t just happen, Dimension Hospitality believes that Great People, Make Great Hotels.

Dimension Hospitality is seeking a Senior Regional Director of Operations. This role offers a chance to lead  top hotels in Dimension's portfolio.

For this role, we are seeking an experienced hospitality leader with a strong F&B background who will provide leadership to the team, manage operations while maintaining cost and quality standards, ensures superior service, and maximize profits.

• Operate assigned department covering day-to-day responsibilities.
• Conducts safety inspections and compliance, administering of safety awareness programs and training, conducting accident investigations when needed, and timely communication with home office.
• Ensure that costs are controlled in a detailed and structured manner. Analyze costs on a monthly basis and prepare action plans (Cost per occupied room; food cost; beverage costs; payroll including overtime; other expenses; other outsourced labor or services)
• Ensure that all labor costs are flexed according to levels of demand/ activity/season and that opportunities for a better balance between quality and cost through clustering or outsourcing or both are explored fully.
• Provide feedback on personnel and potential problems with staffing levels and work performance of team members.
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment.
• Support and communicate company goals and initiatives, promote company programs, and act as an ambassador of the organization.
• Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards.
• Prepare yearly budgets in conjunction with GM for- revenue; staffing; capital expenditure; costs and expenses

EDUCATION and EXPERIENCE

• Four-year college degree, or equivalent education and experience in hospitality, is highly preferred.

• Strong technology skills with a variety of systems

• At least 5 years’ experience as a General Manager or similar role

• Knowledge of sales and hospitality principles and practices is expected.

• Strong customer service and/or guest relations required.

• Valid driver’s license and clean DMV driving record.

Why Dimension Hospitality:

Dimension Hospitality offers above property support and training from one of the top management companies in the hospitality industry. From our Louisiana roots to our national presence, we believe that our employees help to make the Dimension Difference in our winning formula.