Knowledge of:
Variety of software products being used by different departments within the City.
Network-security of hardware and peripheral equipment.
Basic and advanced principles of network, server, and computer technology.
Understanding of virus and malware removal.
Modern office procedures, methods, and technology equipment.
Fundamentals of word processing, spreadsheet, and database software.
Basic principles and practices of electricity and electronics.
Safe work practices.
Ability to:
Work a flexible schedule of evening and day hours as needed.
Diagnose and solve computer hardware and software problems.
Must have a personal vehicle for traveling to various remote locations throughout the workday.
Work overhead (i.e. pulling cable in ceiling panels).
Maintain confidentiality in the performance of duties.
Work independently in the absence of supervision.
Communicate clearly and concisely, both orally and in writing.
Meet schedules, timelines, maintain records and documentation of production output.
Operate servers, computers and peripheral equipment.
Work at high elevations.
Must have use of arms and legs.
Properly wear all safety equipment.
See and read gauges, trouble lights and control panel screens.
Recognize and distinguish colors.
Work in both outdoor and indoor environmental conditions, confined spaces, and with moving mechanical parts, with exposure to heat/cold, fumes, dust, noise, water, oil and grease.
License or Certification:
Employee must possess a valid driver’s license and maintain insurability as determined by the City’s insurance carrier. Click here to view our driver eligibility requirements.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Extensive network technology systems and software systems experience with formal specialized training courses and continuing education. Two years of responsible experience in working with network technologies, as well as a variety of associated software and hardware peripherals.
Training:
Equivalent to associate’s degree with major coursework in Computer Science or a related field, supplemented by specialized training with technology, networks and software. Minimum two years of hand on experience with information technology systems.
Working Hours:
Position will work 40 hours per week and be flexible in working some evenings (two maintenance evenings per month) or weekends depending on department needs of 24/7 operation centers (usually in emergency situations only). Normal work hours for Systems Technician are regular business hours of City Hall.
