Are you passionate about delivering exceptional service in a vibrant setting? Fairlane Hotel in Nashville, TN is looking for a Banquet Server to join our team. As part of our dedicated staff, you will play a crucial role in creating unforgettable experiences for our guests. Your attention to detail and friendly demeanor will ensure that every event is a success.
Responsibilities:
- Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Banquet Event Order (BEO) when necessary to ensure customer satisfaction.
- Inform the Banquet Captain of all guest comments and challenges.
- Act to ensure guest satisfaction by reviewing all banquet event orders and meeting with the Banquet Captain prior to functions to discuss special requirements.
- Extend a courteous, friendly, and professional greeting to guests.
- Verify with the Banquet Captain that the room is set up to guest satisfaction.
- Ensure proper execution of all banquet functions, meeting all customer specifications and special requests.
- Maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
- Ensure that all banquet equipment is always kept in good working order.
- Maintain cleanliness standards and excellent condition of equipment and surrounding work areas.
- Attend pre-service meetings with the Banquet Captain to ensure service standards are met.
- Check all banquet rooms daily and immediately report any maintenance problems to the Engineering Department.
- Immediately report all suspicious occurrences and hazardous conditions.
- Always maintain the cleanliness and safety of work areas.
- Ensure safe work practices for all banquet staff, including compliance with company and departmental safety rules and regulations, and the proper use and handling of all relevant equipment.
