Envision yourself thriving in a dynamic role where your day-to-day actions create a seamless and welcoming experience for guests, all the while building connections and navigating the energetic pulse of Metro City's most sought-after locales. At AAA Parking, a company that is celebrated for our commitment to employee satisfaction and a vibrant workplace culture, we're offering you the wheel to steer your career forward.
Join the ranks of our beloved team, where you're not just a staff member but a vital part of the experiences we craft. Here, you will find more than a job; you'll discover a community and a platform to connect, not only with a network of enthusiastic colleagues who love what they do but also with the city and its people. Let us be the accelerator to your ambition, the roadmap to your aspirations.
Located in the heart of downtown Memphis, the Sheraton Memphis Downtown Hotel is a bustling, high-profile destination connected directly to the Renasant Convention Center and steps away from attractions like Beale Street, FedExForum, and the Mississippi Riverfront.
We are seeking a professional, customer-focused Hotel Valet Attendant to serve as the first and last point of contact for our guests. In this role, you will be responsible for warmly greeting guests, safely parking and retrieving their vehicles, and ensuring a smooth, welcoming arrival and departure experience. As a valet, you will help create a lasting positive impression for a diverse range of visitors, including tourists, business travelers, and event attendees.
Key Responsibilities:
- Warmly greet arriving guests and assist with luggage if needed.
- Open vehicle doors and offer assistance to guests entering or exiting.
- Explain valet parking rates and car retrieval procedure clearly to guests.
- Safely drive, park, and retrieve guest vehicles in a timely and efficient manner.
- Maintain a neat and organized valet area, ensuring clear traffic flow and guest safety.
- Handle guests’ vehicle keys with care and accuracy, logging all vehicle details.
- Provide guests with directions, local recommendations, or assistance as needed.
- Communicate effectively with front desk, bell staff, cashiers and colleagues to coordinate valet operations.
- Follow all hotel policies, traffic laws, safety protocols and guidelines to ensure the security of guests and their vehicles.
- Report any vehicle damage, injuries or incidents to management immediately.
- Uphold the hotel’s high standard of appearance, courtesy, and professionalism.
