ABOUT THE ROLE:  The Database Coordinator plays a key role in ensuring the accuracy and organization of donor, volunteer, and contact databases, processes necessary correspondence for the Advancement Team, and manages reporting dashboards in accordance with the needs of the position.

SCHEDULE AND COMPENSATION:

• On-site position, Monday-Friday, Full-time (40 hours per week)
• Salary range $23.00-$25.00 per hour (Hourly/Non-Exempt).  
• Salary based on skills and experience.
• Up to 8% annual bonus potential.
• 403b retirement plan with up to a 4% company match.

ABOUT US:  Helping Hand's mission is to transform the lives of all connected to Helping Hand through genuine care and education.  So that, people with intellectual and developmental disabilities are equally valued in all communities!  Established in 1955, Helping Hand is proud to serve over 70 surrounding communities by providing accredited and licensed Adult Programs as well as an ISBE-approved non-public Therapeutic Day School. 

Helping Hand has been awarded "Best and Brightest Places to Work" for both Chicago and the Nation for 7 years in a row!  This award is a reflection of the incredible talent and commitment shown by our HH team members every day.

If you're ready to join our amazing team, apply today!

HELPING HAND PERKS:

• Traditional medical (BCBS of IL), dental, and vision insurance.
• Supplemental and voluntary benefit options available with employer-paid Group Life/AD&D, STD, and LTD.
• Team member appreciation events and recognition throughout the year
• Tuition reimbursement 
• Paid holidays
• Paid vacation
• Paid personal days after 1 year of service
• Accrued paid sick time
• Employee Assistance Programs

A TYPICAL DAY FOR YOU AT HH:

• Ensure the accuracy, integrity, and ongoing maintenance of database by regularly updating all records.
• Troubleshoot and resolve database issues in a timely and efficient manner.
• Process donations and generate acknowledgement letters and related correspondence.
• Prepare monthly fundraising reports and dashboards to support development efforts.
• Maintain organized and up-to-date files for foundations, corporations, and individual donors.
• Manage volunteer records and generate reports detailing volunteer hours.
• Reconcile donation records with the Finance Department on a monthly basis.
• Collaborate with Program Directors to input new contacts into the database including vendors, prospective and current family and/or employers.
• Generate targeted mailing lists for campaigns such as newsletters, annual appeals, and impact reports.
• Create and manage events within the event management software, ensuring accurate and timely data entry.
• Monitor and manage weekly due dates for all required documentation and reporting.
• Provide consistent and proactive general administrative support.
• Support event planning, coordination, and execution as needed.
• Other duties as assigned.

LAND THIS OPPORTUNITY BY HAVING:

Education:

• High School Diploma or GED required.  
• Associate degree or Bachelor's degree preferred.
• Will consider an equivalent combination of education and experience.

Experience: 

• At least two (2) years of data entry experience.
• Experience with reporting/dashboard development (preferred).
• Familiarity with CRM systems and event management software (preferred).

Skill Sets:

• Proficient and comfortable with technology such as Microsoft Office, Teams, Zoom, etc.
• Exceptional problem-solving and time management skills with the ability to multitask and work in a fast-paced environment.
• Flexibility to adapt to changes throughout the day.
• Excellent organizational skills and ability to prioritize multiple urgencies as required.
• The ability to work both independently and collaboratively with the team to ensure efficient delivery of responsibilities.
• Must be able to maintain appropriate confidentiality and integrity to handle sensitive information in a confidential manner.
• Must attend all team and agency meetings as scheduled and fulfill all necessary training requirements of the agency.
• Professionalism, punctuality, flexibility, and reliability.
• Excellent verbal, written, and interpersonal skills.
• The ability to communicate information and ideas so others will understand.  Must be able to exchange accurate information in all situations and have the ability to communicate well at all levels of the organization.   
• A personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Helping Hand.
• Strong ability to follow through with assigned tasks along with initiative and willingness to pitch in, whenever needed.
• Critical thinking and problem-solving skills; and advocate of the “Helping Hand Way”.
• Ability to promote and adhere to company values. 
• A commitment to a diverse, inclusive, and equitable work environment. 

WORK ENVIRONMENT:

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. 
• The ability to observe details at a close range (within a few feet of the observer). 
• Consistently position self to maintain files in cabinets or assist other members of the team. 

Helping Hand welcomes diversity and provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.