Warehouse Manager

The Warehouse Manager is responsible for ensuring the maximum efficiency and effectiveness of the Food Bank’s warehouse operations, including product acquisition, storage, and distribution, as well as the general maintenance and cleanliness of the Food Bank’s facilities and equipment. The Warehouse Manager must build and maintain working relationships with coworkers, member agencies, and suppliers. The Warehouse Manager must ensure that the warehouse functions in a safe, efficient, and regulatory-compliant manner at all times.

Essential Duties and Responsibilities

• Oversee day-to-day warehouse operations, including receiving, reclaiming, agency relations, shipping, inventory, reporting, facilities maintenance, and food safety practices.
• Ensure accuracy in all operations, especially order pulling & staging.
• Daily verify inbound and outbound orders to maintain accurate inventory levels.
• Back up Agency Floor operations, including but not limited to order pulling, invoicing, and loading agency vehicles.
• Assist the warehouse supervisor in ensuring that the warehouse equipment is properly maintained and recorded in the warehouse maintenance log.
• Every afternoon, inspect all cooler temperatures and record on the shared drive.  
• Work with the Director of Compliance to maximize pest control programs.
• Ensure warehouse cleanliness by managing daily trash removal and consistently maintaining clean areas. (Front of house, Dry Racks, Agency Racks, Receiving & Agency Shopping Floor)
• Responsible for creating and maintaining a pest-free and sanitary environment.
• Hire and supervise warehouse staff, ensuring proper utilization of skills and time. Scheduling staffing with the Director of Warehousing and ensuring that the weekly schedule is followed.  
• Work with DoC to ensure training and adherence to safe practices by all staff and agency representatives working in or visiting the food bank warehouse.
• Manage the cooler and freezer to ensure product rotation, organization, and cleanliness. Ensure that all perishables are put away promptly.
• Monitor the flow of paperwork to ensure timely and accurate data entry.
• Available and willing to cover all areas when staff are on PTO or for any call-offs.

Inventory Management:

• Count and record inventory regularly throughout the month/quarter / year
• Ensure inventory information is accurate, reliable, and accessible; oversee accurate

• Computer entry of inventory data to ensure uniformity and quality. This includes researching and troubleshooting to resolve any discrepancies.

• Provide excellent customer service to agencies, customers, and donors
• Other duties as assigned

Physical Demands:

1. Flexible schedule Monday through Saturday; expected to attend special events, some of which may occur in the evenings/ weekends
2. Some travel and periodic participation in seminars and meetings are required
3. Ability to lift 50 lbs. and to move heavy objects with proper equipment

Required Education, Skills, Knowledge, and Experience

1. High School Diploma or GED required
2. Strategic thinker who seeks out opportunities for continuous process improvements.
3. Minimum four years of experience leading warehouse operations or in a fast-paced business environment
4. Strong organizational and leadership skills to include delegation, strategic management, managing conflict, coaching/ counseling, mentoring, etc.
5. Be proficient in operating forklifts, electric pallet jacks, and other warehouse equipment
6. Excellent verbal communication skills and the ability to communicate effectively with people of diverse backgrounds and socio-economic levels
7. Ability to effectively analyze and resolve routine and complex problems
8. Sincere commitment to work collaboratively with all groups, including staff, volunteers, agencies, vendors, and other supporters
9. Knowledge of food safety and salvage standards
10. ServSafe Manager certification
11. Ability to apply basic math concepts
12. Knowledge and experience in Microsoft Office products
13. Ability to work flexible hours