Benefits Administrator

Join Our Growing HR Team

Functional Pathways is looking for a detail-oriented, service-driven Benefits Administrator to support our dynamic, multi-entity organization. In this role, you'll oversee employee benefit programs across Functional Pathways, supporting over 3,000 employees in 30+ states.

You’ll play a key role in administering benefit plans, ensuring compliance, supporting employees, and optimizing our HR systems—primarily through Paycom.

Key Responsibilities

Benefits Administration & Employee Support

• Administer and maintain benefit plans in Paycom (medical, dental, vision, life, disability, HSA, FSA, commuter, voluntary).

• Serve as the primary contact for employee benefit inquiries via phone, email, and our internal Ask Here support system.

• Manage benefit eligibility, FT/PT/PRN status transitions, and approve benefit-related personnel action forms (PAFs).

• Coordinate COBRA notifications and processes with Paycom; communicate changes with employees.

Compliance & System Processes

• Support Affordable Care Act (ACA) tracking, coding, and reporting across all entities.

• Coordinate leave workflows (FMLA, LOA, etc.) with OneDigital and ensure benefit updates are accurately reflected in payroll systems.

• Run monthly audits in Excel, using VLOOKUP/XLOOKUP and pivot tables to track benefit arrears and discrepancies.

Enrollment & Collaboration

• Lead Open Enrollment setup, testing, employee communications, and execution.

• Collaborate with Payroll, Accounting, brokers, and vendors to resolve benefit-related issues.

What You Bring

• 3+ years of direct experience in benefits administration.

• Experience working with multi-state, high-volume employee populations.

• Proficiency in HRIS platforms; Paycom experience preferred.

• Advanced Excel skills, including VLOOKUP/XLOOKUP and pivot tables.

• Familiarity with ACA, COBRA, FMLA, and leave of absence workflows.

• Strong customer service skills and a solution-oriented mindset.

• Bachelor’s degree in HR, Business, or related field preferred.

• HR certifications such as SHRM-CP, SHRM-SCP, PHR, SPHR, CBP, or CEBS are a plus.

Education and Licensure:

Required:

• Minimum 3 years of direct benefits administration experience required.

Preferred:

• Bachelor’s degree in Human Resources, Business Administration or related field
• One or more of the following certifications:

• SHRM-CP or SHRM-SCP (Society for Human Resource Management)
• PHR or SPHR (HR Certification Institute)
• CBP (Certified Benefits Professional – WorldatWork)
• CEBS (Certified Employee Benefit Specialist – IFEBP)

Knowledge and Skills:

• Experience managing benefits for multi-state, high-volume employee populations required.
• HRIS system experience required; Paycom experience preferred.
• Proficient in Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, and auditing techniques.
• Knowledge of ACA, COBRA, FMLA, and LOA coordination strongly preferred.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Healthcare industry experience and professional certifications (PHR, SHRM-CP, CBP) preferred but not required.