CONNECTIONS DIRECTOR

Position Title: Connections Director
Department Name: Adult Ministries
Organizational Level: Professional
Reports to: Executive Ministries Pastor
FLSA Status: Exempt
Full/Part time: Full Time
Salary Range: $55,000-$65,000 annualized
Date: September 2025

Summary/Objective:

The Connections Director is responsible for shaping and managing the path of engagement within the church (in person and online) as well as developing and equipping volunteers so that the congregation can fully participate in community and serving opportunities to become like Christ.  Additionally, this role will recruit, equip and develop the Guest Services team of staff and volunteers in creating a positive, welcoming and helpful environment and experience for all who visit Southeast.

Responsibilities:

1. Ensure Southeast maintains a guest-friendly environment for optimal guest experience.
2. Ensure there is a clear process and communication for people to engage in the Southeast Christian Church community and serving opportunities.
3. Create a dynamic experience for first time guests to welcome them, to streamline check-in processes, and to integrate into the church.
4. Assist with the initial steps of the onboarding process for all church ministry volunteer opportunities, which includes development, promotion and maintenance the wide range of volunteer opportunities throughout Southeast.
5. Be physically present on weekends in the Connections Studio and Guest Services areas to welcome and connect with the community and congregation.
6. Assist in the planning of Connections classes in person and online, with subsequent follow up for each person who indicates interest in moving forward in their journey at Southeast.
7. Disciple, develop, and equip volunteers to lead at all levels of Connections, Baptism and Guest Services.
8. Focus on an ‘empower, equip, release’ model of volunteer development to optimize each person’s serving experience by prioritizing volunteer giftings and interests over needs and holes, which includes supporting S.H.A.P.E. ministry events and coaches.
9. Create and coordinate a ‘volunteer central’ ministry by creating a space in the church for volunteers to perform needed tasks from all ministries while engaging in purposeful community.
10. Oversee the baptism process, including interested individuals, communication (individuals, staff and ministries), scheduling, environment and experience, and a continued discipleship program.
11. Coordinate volunteer team(s) and schedule them to assist families the day of baptism.
12. Oversee the ushering, communion serving and offering/attendance counting during the weekend services.
13. Collaborate with Operations Support and Environments, making sure locations are clearly labeled and directed for all new guests.
14. Work with Communications to follow up with potential visitors identified through digital marketing platforms.
15. Perform other duties as assigned.

Time Requirement:
This position will be completed in approximately 40+ hours per week.  This position will require weekends/evenings and holidays.

Work Environment:
This job operates in a professional office environment and uses standard office equipment such as laptop computers, desktop computers and telephones.
 

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to stand for sustained periods of time; walk and reach with hands and arms.

Requirements:                                                                                                           

Professional/Education

1. 2+ years leadership experience preferred.  
2. Ability to manage confidentiality in all aspects of job.
3. Exceptional interpersonal and process creation skills, excellent communication. 
4. Strong desire to fit within a team and work to accomplish its shared goals.
5. Ability to work with and direct people at all levels, often under pressure with a strong attention to detail.
6. Excellence in project management and multi-taking abilities.
7. High degree of professionalism with ability to accomplish goals with minimal supervision.
8. Proficient in Microsoft Office. Experience with Planning Center a plus.

Spiritual

1. A faithful, growing Christ-follower who is deepening their personal relationship with Christ, models this to others.
2. A passionate desire to see people come to know, love and follow Christ in the context of real community.
3. In agreement with Southeast’s Statement of Beliefs, Values, Mission and Vision.
4. Desires to know and love God and wants to be used by God.

Personal

1. Dedicated to the development of God’s people in their roles of discipleship, servanthood and outreach.
2. Humble, credible, trustworthy, teachable and a self-starter with the catalytic leadership influence and impact.
3. Has a strong understanding that their job is not to do ministry but rather to empower, equip, and release others to do the ministry with support and coaching.
4. Skilled in building and leading gifts-based teams to accomplish shared purposes, they are also a team player who sees the need to take others with them in the journey of leadership and leadership development and equip others for community-building impact.
5. Demonstrates wise judgment in decision-making.
6. Ability to live in and cultivate biblical community.
7. Champions the vision, mission, and values of the church and staff. Values the culture of Southeast Christian Church.
8. Adhere to Southeast’s Staff Values:
   1. We listen, live, and love like Jesus: we prioritize and nurture our relationship with Jesus; we seek to grow as his disciples; we demonstrate his love through our actions, worship, generosity, and obedience.
   2. We value relationships and teamwork: we see people as opportunities, not as inconveniences; we resist silos; we take care of ourselves and each other; we lean into accountability; we engage in hard conversations and assume the best.
   3. We value integrity in all aspects of life: we strive to live out God’s standards, not our own; we don’t cut corners; we give our best and pursue excellence in all we do; we honor God with our bodies; we are honest and upright.
   4. We have a solutions-focused mindset: we look for solutions when problems arise; we are willing to help, even when it’s “not our job”; we find the win, even when the answer is “no.”
   5. We don’t take ourselves too seriously: we have fun; we practice humility and appreciate appropriate humor; we celebrate; we choose positivity and encouragement.

Competencies:
Customer Focus, Decision Quality, Balances Stakeholders, Cultivates Innovation, Directs Work, Optimizes Work Processes, Ensures Accountability, Collaborates, Interpersonal Savvy, Organizational Savvy, Instills Trust, Nimble Learning

This description indicates the general level and nature of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.