Dispatcher

WHAT YOU'LL BE DOING 

The Dispatcher, based at our Lockeford branch, is a dynamic role.

Reporting to our Transportation Manager, you’ll work to support the delivery and material handling teams. 

A highlight of your day to day will include:

Position Summary

The position involves a high level of communication between sales staff and customers to achieve efficient coordination of loading, unloading and delivery of products to customers and job sites. The Dispatcher complies with safety programs, including all company, federal, state and Department of Transportation (DOT) regulations.

Principle Accountabilities

• Leads activities related to the delivery of product including but not limited to: interviewing, hiring, training, planning, assigning, and directing work; motivating, evaluating, rewarding and disciplining employees. Plans and prepares work schedules and assigns employees to specific duties. Monitors comprehension and re-trains as necessary.
• Ensures proper Department of Transportation (DOT) record keeping per DOT standards. Ensures drivers are completing daily inspection reports and deficient items are repaired in a timely manner. Monitors compliance with state and federal meal and rest breaks. Works with Human Resources (HR) to resolve ongoing violations.
• Develops and maintains positive relationships with customers. Notifies customers of deviations to schedule. Listens to and resolves customer complaints. Escalates complaints to supervisor if unable to resolve.
• Schedules the delivery of products to job sites in a timely and efficient manner. Contacts an approved outside line hauler for flatbed loads as required. Assists in periodic cost checks against other haulers.

Position Requirements

The ideal candidate will possess demonstrated experience working as a dispatcher. Other desired qualifications include:

• Preferred Experience: Between 2 and 5 years.
• Ability to communicate with customers.
• Ability to interface with vendors and other outside contractors.
• Familiar with DOT requirements.
• Familiar with the operation of heavy equipment, boom trucks and other commercial vehicles.
• Knowledge of safe work practices.
• Strong organizational and task management skill.

We’re open to individuals who aren’t just looking for their next job, they’re looking to build a career. You want an opportunity to showcase your skillset with a solid company who will invest in you. In our culture – everyone matters.

ALL ABOUT JENSEN INFRASTRUCTURE

Much like you, our founder, Don Jensen was looking for a way to support himself and his family, so he started his Company in 1968. Since founded, we’ve been supporting communities across Nevada, California, Arizona, Washington, and Hawaii.

Jensen Infrastructure likely has an impact on your daily life. We build culverts to take water away from your neighborhoods, underground utility boxes to hold cables, and manholes to allow workers access to the sewers deep below the roads we drive on. And that’s just a small sample of what we do at Jensen on a daily basis.

When you work at one of Jensen’s many locations, you will enjoy the close relationships and camaraderie of a small company while being part of a larger, well-established, growing company.

We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodations during your interview process.