Store Manager

Diamonds Direct is looking for an energetic, motivating, self-starting Store Manager.

Essential Duties
 

Leadership

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s)

Management

• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices

Customer Management

• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Experience in a luxury service culture preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.