SUPPORTING FUNCTIONS
In addition to the core focus & responsibilities, the candidate is expected to complete the following duties:
- Ensure ongoing development of personal skills/knowledge to enhance continuous improvement by creating and actioning personal development plans and networking activities.
- Maintain a safe working environment for all by ensuring compliance with all WHS safety programs and building a care culture throughout the team.
- Build and maintain strong relationships with key internal and external stakeholders to ensure effective communication and collaboration.
- Maintain awareness of Ace Hotel & Atelier initiatives and actively commit to putting into action.
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ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Extremely strong organizational and planning skills, including the ability to develop and manage weekly and monthly deadlines, plans, and calendars.
- Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
- Prioritize and organize work assignments, have timely follow up and execution.
- Have superb time management skills.
- Maintain complete knowledge of all hotel services/features and hours of operation.
- Other language, mathematical, and reasoning abilities as outlined below.
- Ability to comply with physical demands as outlined below.
- Knowledge and understanding of Atelier & Ace Culture & initiatives
- Technologically sound with Microsoft Office and Google Workplace applications.
- Ability to compute basic mathematical calculations.
REQUIRED EDUCATION and/or EXPERIENCE
- Passion and understanding for the Ace Hotel brand and the culture and interests of the local community
- 5+ years of marketing experience, ideally with partnership, community, event programming, and production experience
- A deep understanding of local Brooklyn culture, including music, art, food and beverage, and current and fervent themes in Brooklyn/NYC
- Experience with social media management and content development, including copywriting
- Excellent verbal and written communication skills
- Strong project manager and cross-functional collaborator. Able to motivate teams, multitask and prioritise against competing deadlines, evaluate tradeoffs, flag concerns, and ensure key objectives are met
- Optimistic, proactive, self-driven and results-oriented
- Ability to report on and synthesize qualitative and quantitative results, in order to optimise efficiency and effectiveness of campaigns and partnerships
- Demonstrated commercial acumen
LANGUAGE, MATHEMATICAL, and REASONING ABILITIES
Candidate must meet the following cognitive abilities:
- Ability to understand guests’ service needs & requests.
- Ability to acknowledge guests’ requests in a polite manner.
- Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
- Ability to apply logical thinking and understanding to carry out written and oral instructions.
- Ability to address and solve problems involving guest and operational issues.
- Ability to compute basic mathematical calculations.
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical hotel environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sit, walk, and stand continuously.
- Lift / carry 10lbs (frequently) and 25lbs (occasionally)
- Bend, squat, crawl, and reach above shoulder level.
- Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.
- May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
- Flexible schedule required which includes evenings, weekends and holidays.
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ACE BRAND PILLARS and CORE COMPETENCIES
Candidate must demonstrate the following Values and Competencies:
- Authentic - Collaborative. Things are better when we do them together.
- Curios - We turn over each stone, willfully and with wonder.
- Efficient - Considered Work is a beautiful thing when done beautifully.
- Emotional Maturity - Controls emotions, encourages feedback without being defensive, considers impact of one's actions on others.
- Inclusive - Ace is for everyone. Hospitable.
- Artisanal/ Passionate - Dedicated. Cares about the quality of results and focuses on the task at hand.
- Business Savvy - Inventive. We are resourceful, adaptable and industrious. Find a way, then find a better way
- Consistent/ Dependable - Meets deadlines and achieves goals, responsible for his/her work and work area, never disappoints, follows through.