Manufacturing Coordinator

RESPONSIBILITIES

Roller Liaison:   

• Manage communication with Engravers, Studio, Production Departments (QC, Print, Lam, Scheduling, Copper Rack, Shipping and Receiving), Customer Service, and Customers (if needed).
• Customs-Review QCs, develop, schedule, provide physical information, and communicate daily with customer service, Heaford department, and cylinder rack.

Roller Management:   

• Set up and maintain print and emboss roller archives both digitally and physically (roller proofs, Unix, L-drive, and digital assets/portfolio.)
• Set up and maintain roller Shipping and Receiving log for collection and analyzing data (i.e., damages, costs, metrics, usage on existing rollers for possible turnoffs, etc.)
• Generate and issue purchase orders.
• Communicate and release all-new and re-engraved rollers and discuss print issues with engravers.
• Set up, maintain, organize, and test hang all print and emboss rollers.
• Work with QC and Print Department to resolve print issues via Design Studio.
• Create and maintain a regular check-in system with engravers regarding roller status and keep the production team updated.
• Develop new vendor resources and a balanced workload plan for this diversification.
• Participate in special projects (explore how and why damages happen)
• Maintain knowledge of new product compositions (substrates, weights, type)

Admin Support:   

Bindery/Sampling:

• Back up support for bindery/sampling (tip cards/memos/presentation boards), including setting up orders internal, external and reconciliation of goods received  
• Back up support as liaison with bindery on sampling pricing, yardage requirements, scheduling, and timing
• Coordinate sampling releases with the internal Marketing team and distributors
• Enter Orders/Bill distributors for sampling items (tip cards, memos, rings, boards)
• Prepare monthly sample books billed & received reports for the Director of Finance

Customs

• Provide backup support for updating the S-log and creating custom folders
• Backup support for communicating with customers regarding their projects
• Backup assistance in creating production folders for incoming orders

QUALIFICATIONS

Job Skills:

• Troubleshooting skills

• Computer skills - UNIX, Basic Adobe Photoshop knowledge, Word, Excel, Outlook,
• Communication skills - verbal, written
• Negotiation skills
• Ability to exercise sound judgment, make decisions independently, and work creatively
• Ability to thrive and perform in multiple environments
• Creative problem-solving skills, able to prioritize and multi-task
• Attention to detail/accuracy and organizational skills with the ability to follow up, follow through, and meet deadlines
• Ability to anticipate issues and appropriately address them

Education/Experience:

• Bachelor's Degree or related work experience
• 2-3 years related work experience
• Minimum of 3 years experience in a Gravure Printing environment