Payroll Manager Administration, Self-Directed Services

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated. 

This role is within Fello’s Self-Directed Services department where we contract with the Maryland Developmental Disabilities Administration (DDA) as a Financial Management and Counseling Services (FMCS) provider. In this Medicaid program, participants are the Employer of Record and hire their own workers and choose their services, while Fello handles all administrative tasks including payroll and bill payment. 

Position Summary 
The Payroll Manager, Administration for Self-Directed Services will provide leadership for the Payroll Administrative team and facilitate a high level of customer service for all participant employers and employees. The Payroll Manager will ensure timely and accurate processing of payroll, submission of payroll-related reports, and payroll taxes. This individual will serve as the go-to person for resolving issues while exhibiting professionalism, responsiveness, and teamwork. The Payroll Manager is also a member of Fello’s Leadership Council. 

The ideal candidate has significant experience managing payroll operations for large employee groups, with a strong understanding of compliance, payroll systems, and reporting. They bring proven leadership skills, guiding and coaching teams to meet deadlines under pressure while maintaining exceptional accuracy. This role requires someone with excellent communication skills, a problem-solving mindset, and the ability to adapt quickly to shifting priorities while maintaining a customer-service focus. 

This position requires a high school diploma (bachelor’s degree in accounting, business, or a related field strongly preferred), a minimum of 5 years of progressive finance/payroll experience, and at least 3 years in a managerial role processing payroll for 1,000+ employees per pay cycle. Proficiency in payroll and general ledger software is required, with knowledge of Paycom and Intact as a plus. 

This position includes an award-winning total rewards (benefits) package and paid professional development opportunities. 

Fello is an equal opportunity employer which means we provides equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.