Host (Restaurant)

Tribal Preference will be given in accordance with BRBRR Act Relating to Employment

POSITION SUMMARY: Greets all customers entering the restaurant in a friendly manner. Directs customers where to wait while finding a suitable table for the number of guests.  Uses the POS (Point of Sale) system to enter and complete to go and room service orders. Acts as a cashier using the POS.  Takes and records reservations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following,

• Greets and seats customers.

• Assigns tables to service staff.

• Keeps hostess area stocked, clean, and presentable, and takes inventory when requested.

• Cleans menus.

• Assists bussers or other restaurant employees when necessary.

• Arranges flowers in bud vases.

• Performs other job related duties as assigned.

• Takes to go and room service orders.

• Other duties may be assigned.

AUTHORITY/SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION/EXPERIENCE:

• High school diploma or GED equivalent, preferred.
• Restaurant experience, preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must provide or obtain a Food Handlers certification upon hire and maintain during employment. 

COMPUTER OPERATIONS

• Basic personal computer skills.

LANGUAGE SKILLS:

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES:

• Ability to operate standard office equipment (copier, fax, etc.).
• Must be able to work with American Indian people and be sensitive to their culture.
• Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Participate in proactive team efforts of Bear River Casino Resort.
• Provide leadership to others through example and sharing of knowledge/skill.
• Must be able to operate the POS (Point of Sale) system.
• Must maintain appearance to company standards.
• Excellent interpersonal and customer service skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

This is not a smoke free workplace. Although we employ state of the art filtration systems, cigarette smoke is in the environment. Employee smoking is only permitted in designated employee areas during working hours.