Outreach Worker

Job Title: Outreach Worker

FLSA Status: Non-Exempt

Reports to: Project Director

Department: Clinical Services

Preparation Date: June 15, 2022

CENTERS MISSION AND VISION:

The mission of Prestera Center is a united effort dedicated to helping people achieve their full potential and to be the preferred choice for behavioral health services.

JOB SUMMARY

The Outreach Worker will contribute to the success of the CMHC Grant by providing outreach to community members in need of mental health, behavioral health, and substance use disorders.

DUTIES AND RESPONSIBILITIES

• Creates partnerships with other organizations: hospitals, local DHHR office staff, psychiatric hospitals, health departments, private providers (and others) in each county to receive referrals for individuals in need of community-based comprehensive mental health services.
• Follows up on all individuals (adults, children and/or families) with reported suicidal processes to check on their welfare and prevent suicide within 2 business days of the recent crisis.
• Tracks data and enters data into a database for analysis as assigned.
• Assists in the rehabilitation of consumers diagnosed with mental illness by providing support and psychoeducation including supportive intervention, case management duties and encouraging clients to remain in a continuum of care.
• Completes screenings/assessments and daily documentation within established timeframe.
• Connects individuals with personal and community supports to be able to live independently and/or successfully in the community.
• Collaborates with other agencies to identify gaps in services and community needs.
• Encourage individuals with co-occurring disorders to use the CHESS App for recovery. Serve as the company contact during and after hours for individuals on a caseload.
• Utilizes technology to the fullest extent possible to expedite services/processes for the consumer and other collaborating partners.
• Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports and annual training on time.
• Maintains a working knowledge of center policies and procedures, licensure regulations, CARF Standards, Medicaid, and other regulatory bodies governing Prestera's service delivery.
• All other duties assigned.

SUPERVISORY RESPONSIBILITIES

No direct supervisory responsibilities are required

QUALIFICATIONS AND REQUIREMENTS

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:

• Valid drivers license.
• Maintain all required training and certifications during employment.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations.
• Possess strong written and verbal communication skills in conjunction with strong time management and organizational skills with the ability to complete multiple tasks and high volume of work with deadlines.
• Has shown ability to take initiative and respond quickly and accurately to consumer inquiries.
• Must be able to lift up to 25 lbs

EDUCATION AND TRAINING REQUIREMENTS:

• Bachelors Degree from an accredited institution in Counseling, Psychology, Social Work, Criminal Justice, or related field.

DISCLAIMER

This job position performs other assignments and other duties and may change as deemed necessary by Prestera Center. I have read this job description and fully understand the requirement set forth therein. I hereby accept the position and agree to perform the identified essential functions in accordance with established policies and procedures.

It is the policy of Prestera Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.