At McCann, we are committed to exceptional customer satisfaction by providing quality products, sound technical support and responsive, reliable service. Our goal is to add value to all of our business relationships and to be your first choice. If those qualities sound like you, we would like to talk with you!
We are seeking a motivated and results-driven Trade Specialist to join our supply sales team at McCann. Key duties include generating new clients, managing existing accounts, developing and pitching trade finance or other products, coordinating setup and training for clients, and working with other departments like operations, credit and collections. Strong communication, negotiation, and analytical skills are essential for success in this role.
Working Environment:
- Occasional visits to construction sites, suppliers, customer locations and industry events.
Benefits:
- Lots of opportunities for growth
- Health benefits
- Paid time off and holiday pay
- Professional development opportunities
Core Skills:
- Demonstrate McCann Values – Integrity, Respect, Reliability & Urgency
- Customer Service: A passion for customer service with the ability to resolve issues efficiently and positively.
- Teamwork: Collaborate with internal teams to ensure seamless operations and high-quality service.
- Effective Communication: Excellent verbal and written communication skills, interpersonal skills, the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Key Responsibilities:
- Provide day-to-day support to the Sales team with order entry, quotes, and pricing updates.
- Communicate product availability, delivery timelines, and order status to customers and project managers.
- Assist with sourcing specialty or hard-to-find materials to meet customer project requirements.
- Maintain positive relationships with customers, vendors, and contractors to support long-term business growth.
- Help prepare sales documentation, bids, and follow-ups to support account managers.
- Work closely with warehouse and logistics teams to ensure orders are pulled, staged, and delivered accurately.
- Support material transfers between branches, suppliers, and job sites when needed.
- Occasionally transport small parts or materials to local customers or vendors to keep projects on schedule (non-CDL, local only).
- Contribute to a positive, solution-oriented team environment focused on service and reliability.
