Assistant Community Manager - Mountain View Villas

Company Description

Abode Communities is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,900 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.

Our mission is to open new doors in people’s lives through creative and responsible design, development and operation of service-enhanced affordable housing.

Job Description

The Assistant Community Manager reports to the Community Manager and Regional Manager, and is responsible for supporting the day to day operation and management of the property.  

Admin Support

• Perform clerical duties: answering the phones, filing, preparing and distributing notices, setting up for meetings, etc.
• Assist in maintaining tenant files, service requests, purchase orders, incident reports.
• Assist in obtaining/processing rental applications, handling rent collections and deposits, processing move-ins/move-outs, annual re-certifications, etc.
• Assist in scheduling work performed by vendors and maintenance staff, conducting property inspections, logging and filing maintenance work orders, ordering supplies, etc.

Customer Service

• Maintain positive tenant relations and deliver outstanding customer service
• Maintain strong communication with property manager and maintenance staff.
• Special projects as designated by Regional Supervisor or designee

Requirements

• High school diploma or equivalent
• One-year property management experience, preferably with tax credit (TCAC) properties OR two years of general office/administrative assistant or customer service experience.
• Ability to speak, read and write English and to draft clear reports and other correspondence.
• Bilingual English/Spanish a plus.
• Ability to communicate with residents and co-workers from diverse cultures and backgrounds
• Computer literacy- Microsoft Office

Additional information

This full-time opportunity comes with a competitive benefits package that includes:

• Medical, Dental, and Vision coverage, Flex Spending Account, company-paid Long-Term Disability, Basic Life and AD&D, Employee Assistance Program, and 401(k) plan with Employer Match.
• Our organization is committed to promoting its employees’ work-life balance by offering generous paid time off policies (Vacation starting at 12 days per year, 12 Sick days, 11 Company Paid Holidays).

Equal Opportunity Policy 

Abode Communities embraces equal opportunity and diversity is a core value. We define diversity as “Fostering an organizational culture of inclusion, where different experiences and perspectives of those we serve and those with whom we work are respected and valued.” Abode Communities fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We seek to recruit, develop, and retain talented people from diverse candidate pools. Applications from traditionally underrepresented communities are encouraged.