POSITION OVERVIEW
The Director of Food & Beverage is responsible for managing and executing successful F&B operations in all outlets, including banquets & catering, restaurant and bar operations, in-room dining, the club lounge, and in-room mini bars. The role will work closely with other departments to ensure there is a seamless transition between sales, room, and food & beverage. They will manage the day-to-day financials and be responsible for achieving budgeted results.
DUTIES AND RESPONSIBILITIES
- Supervise and ensure the overall success of all F&B operations.
- Support and assist all management and hourly associates.
- Develop an operating strategy that is aligned with the Company’s business strategy.
- Manage and update the food & beverage menus within the parameters of the guiding principles and operating plan.
- Coordinate with the sales team and group meeting planners to understand and achieve their specific group requirements with the services and facilities offered.
- Manage all F&B inventories weekly and monthly to confirm appropriate handling procedures and within-budget expenses and cost metrics.
- Oversee and create associate schedules and make any necessary changes per business demands and budget.
- Ensure maximum revenue is achieved from all sales opportunities.
- Participate and contribute to marketing meetings for creative opportunities and events.
- Execute creative programming within the operating strategy and brand pillars.
- Work with the property and corporate leadership team to effectively increase Guest Satisfaction scores and highlight areas of concern.
- Participate in P&L reviews and the budgeting process for all areas of responsibility.
- Participate in departmental meetings and continually communicate a clear and consistent message regarding the departmental goals to produce the desired results.
- Ensure all associates have proper supplies, equipment, and uniforms.
- Recruit, interview, hire, and train Food & Beverage associates.
- Conduct performance evaluations and discipline staff when needed.
- Maintain a professional and personable appearance at all times, according to hotel standards.
- Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community.
- Primary duty will be managing the business and their department. They will regularly direct the work of two or more associates and have the authority to hire and terminate.
- All other duties as requested.
